Decrypting Reports Using Your PGP Key Pair on macOS
Note: This tutorial assumes you received reports via email or via FTP that were encrypted with the public key you sent to us . If you need guidance to set up the encrypted statement delivery, please refer to this article, which is a prerequisite to the instructions below.
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Open Finder.
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Right click on the .gpg file you want to decrypt.
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Select Services > OpenPGP: Decrypt File
Common Issues/Questions
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Decryption failed with error 'No Secret Key'
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This is commonly caused when the wrong encryption key is used to decrypt the file. If decryption is being done on a computer other than the original computer used to create the public/private keys, the keys would have to be transferred from the original computer to the new computer.
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If the above does not help, then a new public/private key pair needs to be created and sent to us.
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Related Articles
Using GPG/RSA encryption keys to guarantee the privacy and security of your Reports
Generate a key pair using GPG for Windows
Generate a key pair using GPG Suite on macOS
Decrypt your Reports using GPG for Windows
Generate RSA Key Pair on Windows
How to Access your Reports using FTP on Windows
How to Access your Reports using FTP on MacOS
How to set up sFTP for using Certificate Authentication on Windows
How to set up sFTP for using Certificate Authentication on macOS
How to backup your public/private Key pair
How to transfer your public/private key pair from one computer to another