IBKR Mobile Authentication (IB Key) Recovery Process on Android

Background: 

The Recovery procedure is required for users who re-enable the IBKR Mobile Authentication after your phone OS has been updated or the app cache has been cleared. (Refer to KB2745 for  details on how to clear the cache for the IBKR Mobile app.)

 

Procedure:

In order to re-enable IB Key within IBKR Mobile, please perform the following steps:
 

For All Android Versions:

  1. Launch the IBKR Mobile app. When applicable the app will ask you to recover the setup. Tap on Recover Setup.

  2. Review the Recovery directions. Tap on Continue.

     
  3. Enter your Account Username and Password. Tap on Initialize Recovery.

     
     
  4. An SMS message will be sent to your phone with an Activation Code. Once received, type the code in the appropriate box, along with the PIN that you created when you first activated IBKR Mobile Authentication.  Then select Submit.

         
     
  5. IB Key has now been re-activated. Tap on Done.
       
  1. You can now close the app.

 
References:

  • See KB2277 for general instructions on how to use IBKR Mobile Authentication.
  • See KB2745 for instructions on how to clear the cache of the IB apps.