Information and Procedures Related to Security Devices

IBKR Mobile Authentication (IB Key) via IBKR Mobile

  • General information about IBKR Mobile Authentication (IB Key): click here.

  • How to operate your IBKR Mobile Authentication (IB Key) for iPhone: click here

  • How to operate your IBKR Mobile Authentication (IB Key) for Android: click here

  • How to log in to IBKR Mobile when IBKR Mobile Authentication (IB Key) is enabled on another phone: click here.

  • How to migrate the IBKR Mobile Authentication (IB Key) to a new smartphone: click here

  • IBKR Mobile Authentication (IB Key) recovery: click here.

Digital Security Card+ (DSC+)

  • How to operate your DSC+: click here

  • How to change the PIN code of a DSC+: click here

  • How to share the Security Login Device between two or more users: click here

  • How to request a Digital Security Card+ (DSC+) replacement if lost, broken or as a second device: click here

  • How to return a defective DSC+ to Interactive Brokers: click here

  • How to activate the IBKR Mobile authentication to setup in addition to your DSC+: click here

SMS

  • How to enable and use SMS as a Two-Factor Authentication method: click here

  • How to activate the IBKR Mobile Authentication (IB Key) as a reliable replacement to SMS, independent of wireless carrier issues: click here

  • How to use Voice callback for receiving login authentication codes in case of an SMS or mobile carrier outage: click here

Online Security Code Card (SCC)

  • How to request an Online Security Code Card in case you misplace your security device: click here

Temporary Code

  • How can I get a temporary replacement for my two-factor device, if misplaced or lost: click here

  • How long will my temporary two-factor access last: click here