BACKGROUND

IBKR offers eligible clients the option of receiving a real-time price quote for a single instrument on a request basis. This service, referred to as “Snapshot Quotes” differs from the traditional quote services which offer continuous streaming and updates of real-time prices. Snapshot Quotes are offered as a low-cost alternative to clients who do not trade regularly and require data from specific exchanges¹ when submitting an order. Additional details regarding this quote service is provided below. 

QUOTE COMPONENTS

The Snapshot quote includes the following data:        

• Last price
• Last size
• Last exchange
• Current bid-ask
• Size for each of current bid-ask
• Exchange for each of current bid-ask 

AVAILABLE SERVICES

¹In accordance with regulatory requirements, IBKR no longer offers delayed quotation information on U.S. equities to Interactive Brokers LLC clients. All clients (IBKR Lite and Pro) have access to streaming real-time US equity quotes from Cboe One and IEX at no charge. Since this data does not include all markets, IB does not show this quote when entering parameters for an order in a US stock quote. IB customers are able to access a snapshot of real-time quote information for US stocks at the point of order entry.

²Cost is per snapshot quote request and will be assessed in the Base Currency equivalent, if not USD.

ELIGIBILITY

• Accounts must maintain the Market Data Subscription Minimum and Maintenance Equity Balance Requirements in order to qualify for Snapshot quotes.
• The Users must operate TWS Build 976.0 or higher to access Snapshot quote functionality.

PRICING DETAILS

• Clients will receive $1.00 of snapshot quotes free of charge each month. Free snaphots may be applied to either U.S. or non-U.S. quote requests and charges will be applied, without additional notice, once the free allocation has been exhausted. Clients may review their snapshot usage as of the close of each business day via the Client Portal.
• Quote fees are assessed on a lag basis, generally in the first week after the month in which Snapshot services were provided. Accounts which do not have sufficient cash or Equity With Loan Value to cover the monthly fee will be subject to position liquidations.
• The monthly fee for snapshots will be capped at the related streaming real-time monthly service price. At which time the streaming quotes will be provided at no additional cost for the remainder of the month.  The switch to streaming quotes will take place at approximately 18:30 EST the following business day after reaching the snapshot threshold. At the close of the month, the streaming service will automatically terminate and the snapshot counter will reset. Each service is capped independently of the others and quote requests for one service cannot be counted towards the cap of another. See table below for sample details.

Title:

How are executions allocated when an order receives a partial fill because an insufficient quantity is available to complete the allocation of shares/contracts to sub-accounts?

Overview:

From time-to-time, one may experience an allocation order which is partially executed and is canceled prior to being completed (i.e. market closes, contract expires, halts due to news, prices move in an unfavorable direction, etc.). In such cases, IB determines which customers (who were originally included in the order group and/or profile) will receive the executed shares/contracts. The methodology used by IB to impartially determine who receives the shares/contacts in the event of a partial fill is described in this article.

Background:

Before placing an order CTAs and FAs are given the ability to predetermine the method by which an execution is to be allocated amongst client accounts. They can do so by first creating a group (i.e. ratio/percentage) or profile (i.e. specific amount) wherein a distinct number of shares/contracts are specified per client account (i.e. pre-trade allocation). These amounts can be prearranged based on certain account values including the clients’ Net Liquidation Total, Available Equity, etc., or indicated prior to the order execution using Ratios, Percentages, etc. Each group and/or profile is generally created with the assumption that the order will be executed in full. However, as we will see, this is not always the case. Therefore, we are providing examples that describe and demonstrate the process used to allocate partial executions with pre-defined groups and/or profiles and how the allocations are determined.

Here is the list of allocation methods with brief descriptions about how they work.

·         AvailableEquity
Use sub account’ available equality value as ratio. 

·         NetLiq
Use subaccount’ net liquidation value as ratio

·         EqualQuantity
Same ratio for each account

·         PctChange¹:Portion of the allocation logic is in Trader Workstation (the initial calculation of the desired quantities per account).

·         Profile

The ratio is prescribed by the user

Basic Examples:

Details:

CTA/FA has 3-clients with a predefined profile titled “XYZ commodities” for orders of 50 contracts which (upon execution) are allocated as follows:

Account (A) = 25 contracts

Account (B) = 15 contracts

Account (C) = 10 contracts

Example #1:

CTA/FA creates a DAY order to buy 50 Sept 2016 XYZ future contracts and specifies “XYZ commodities” as the predefined allocation profile. Upon transmission at 10 am (ET) the order begins to execute²but in very small portions and over a very long period of time. At 2 pm (ET) the order is canceled prior to being executed in full. As a result, only a portion of the order is filled (i.e., 7 of the 50 contracts are filled or 14%). For each account the system initially allocates by rounding fractional amounts down to whole numbers:

Account (A) = 14% of 25 = 3.5 rounded down to 3

Account (B) = 14% of 15 = 2.1 rounded down to 2

Account (C) = 14% of 10 = 1.4 rounded down to 1

To Summarize:

A: initially receives 3 contracts, which is 3/25 of desired (fill ratio = 0.12)

B: initially receives 2 contracts, which is 2/15 of desired (fill ratio = 0.134)

C: initially receives 1 contract, which is 1/10 of desired (fill ratio = 0.10)

The system then allocates the next (and final) contract to an account with the smallest ratio (i.e. Account C which currently has a ratio of 0.10).

A: final allocation of 3 contracts, which is 3/25 of desired (fill ratio = 0.12)

B: final allocation of 2 contracts, which is 2/15 of desired (fill ratio = 0.134)

C: final allocation of 2 contract, which is 2/10 of desired (fill ratio = 0.20)

The execution(s) received have now been allocated in full.

Example #2:

CTA/FA creates a DAY order to buy 50 Sept 2016 XYZ future contracts and specifies “XYZ commodities” as the predefined allocation profile. Upon transmission at 11 am (ET) the order begins to be filled³ but in very small portions and over a very long period of time. At 1 pm (ET) the order is canceled prior being executed in full. As a result, only a portion of the order is executed (i.e., 5 of the 50 contracts are filled or 10%).For each account, the system initially allocates by rounding fractional amounts down to whole numbers:

Account (A) = 10% of 25 = 2.5 rounded down to 2

Account (B) = 10% of 15 = 1.5 rounded down to 1

Account (C) = 10% of 10 = 1 (no rounding necessary)

To Summarize:

A: initially receives 2 contracts, which is 2/25 of desired (fill ratio = 0.08)

B: initially receives 1 contract, which is 1/15 of desired (fill ratio = 0.067)

C: initially receives 1 contract, which is 1/10 of desired (fill ratio = 0.10)

The system then allocates the next (and final) contract to an account with the smallest ratio (i.e. to Account B which currently has a ratio of 0.067).

A: final allocation of 2 contracts, which is 2/25 of desired (fill ratio = 0.08)

B: final allocation of 2 contracts, which is 2/15 of desired (fill ratio = 0.134)

C: final allocation of 1 contract, which is 1/10 of desired (fill ratio = 0.10)

The execution(s) received have now been allocated in full.

Example #3:

CTA/FA creates a DAY order to buy 50 Sept 2016 XYZ future contracts and specifies “XYZ commodities” as the predefined allocation profile. Upon transmission at 11 am (ET) the order begins to be executed²  but in very small portions and over a very long period of time. At 12 pm (ET) the order is canceled prior to being executed in full. As a result, only a portion of the order is filled (i.e., 3 of the 50 contracts are filled or 6%). Normally the system initially allocates by rounding fractional amounts down to whole numbers, however for a fill size of less than 4 shares/contracts, IB first allocates based on the following random allocation methodology.

In this case, since the fill size is 3, we skip the rounding fractional amounts down.

For the first share/contract, all A, B and C have the same initial fill ratio and fill quantity, so we randomly pick an account and allocate this share/contract. The system randomly chose account A for allocation of the first share/contract.

To Summarize³:

A: initially receives 1 contract, which is 1/25 of desired (fill ratio = 0.04)

B: initially receives 0 contracts, which is 0/15 of desired (fill ratio = 0.00)

C: initially receives 0 contracts, which is 0/10 of desired (fill ratio = 0.00)

Next, the system will perform a random allocation amongst the remaining accounts (in this case accounts B & C, each with an equal probability) to determine who will receive the next share/contract.

The system randomly chose account B for allocation of the second share/contract.

A: 1 contract, which is 1/25 of desired (fill ratio = 0.04)

B: 1 contract, which is 1/15 of desired (fill ratio = 0.067)

C: 0 contracts, which is 0/10 of desired (fill ratio = 0.00)

The system then allocates the final [3] share/contract to an account(s) with the smallest ratio (i.e. Account C which currently has a ratio of 0.00).

A: final allocation of 1 contract, which is 1/25 of desired (fill ratio = 0.04)

B: final allocation of 1 contract, which is 1/15 of desired (fill ratio = 0.067)

C: final allocation of 1 contract, which is 1/10 of desired (fill ratio = 0.10)

The execution(s) received have now been allocated in full.

Available allocation Flags

Besides the allocation methods above, user can choose the following flags, which also influence the allocation:

·         Strict per-account allocation.
For the initially submitted order if one or more subaccounts are rejected by the credit checking, we reject the whole order.

·         “Close positions first”¹.This is the default handling mode for all orders which close a position (whether or not they are also opening position on the other side or not). The calculation are slightly different and ensure that we do not start opening position for one account if another account still has a position to close, except in few more complex cases.

Other factor affects allocations:

1)      Mutual Fund: the allocation has two steps. The first execution report is received before market open. We allocate based onMonetaryValue for buy order and MonetaryValueShares for sell order. Later, when second execution report which has the NetAssetValue comes, we do the final allocation based on first allocation report.

2)      Allocate in Lot Size: if a user chooses (thru account config) to prefer whole-lot allocations for stocks, the calculations are more complex and will be described in the next version of this document.

3)      Combo allocation¹: we allocate combo trades as a unit, resulting in slightly different calculations.

4)      Long/short split¹: applied to orders for stocks, warrants or structured products. When allocating long sell orders, we only allocate to accounts which have long position: resulting in calculations being more complex.

5)      For non-guaranteed smart combo: we do allocation by each leg instead of combo.

6)      In case of trade bust or correction¹: the allocations are adjusted using more complex logic.

7)      Account exclusion¹: Some subaccounts could be excluded from allocation for the following reasons, no trading permission, employee restriction, broker restriction, RejectIfOpening, prop account restrictions, dynamic size violation, MoneyMarketRules restriction for mutual fund. We do not allocate to excluded accountsand we cancel the order after other accounts are filled. In case of partial restriction (e.g. account is permitted to close but not to open, or account has enough excess liquidity only for a portion of the desired position).

Footnotes:

1.        Details of these calculations will be included in the next revision of this document.

2.        To continue observing margin in each account on a real-time basis, IB allocates each trade immediately (behind the scenes) however from the CTA and/or FA (or client’s) point of view, the final distribution of the execution at an average price typically occurs when the trade is executed in full, is canceled or at the end of day (whichever happens first).

3.       If no account has a ratio greater than 1.0 or multiple accounts are tied in the final step (i.e. ratio = 0.00), the first step is skipped and allocation of the first share/contract is decided via step two (i.e. random allocation).

For purposes of determining available quote subscriptions and fees, IB is obligated to determine whether account holders fall under the exchange classifications as a Professional or Non-Professional subscriber (See KB2369 for definitions). In most instances, account holders are allowed to self-declare their subscriber status at the point of application or update via Client Portal thereafter, although these declarations are subject to review and account holders electing Non-Professional status are subject to having their status amended to Professional based upon the account information they've submitted.

Account holders who no longer meet the definition of a Professional may request a change in their status to Non-Professional by following the steps below:

Individual and Joint Accounts

1. Log into Client Portal and select the  User menu (head and shoulders icon in the top right corner) followed by User Settings, click on the Configure (gear) icon for Market Data Subscriptions on the Trading Platform panel, and then click on Configure (gear) icon next to Market Data Subscriber Status. You will be presented with a page through which you can select the option titled Non-Professional and agree to the permitted use and notification of future change in status requirements.
2. Your request will then be subject to a review by IB to determine whether it can be accepted or denied based upon the account information of record or whether completion of the Non Professional Questionnaire is required. You will be notified via the Message Center if accepted or denied.
3. If completion of the questionnaire is required, you will receive an email advising you to log into Client Portal at which point you will be prompted with the form. Once completed, the responses will be reviewed by IB and you will be notified as to whether or not your change request has been accepted. Please allow between 1 - 2 business days for this review process to complete.
4. If your request to change status is approved, your Professional Subscriptions will be canceled immediately and, as exchanges do not provide for prorated subscriptions, you will be charged for the subscription as if you had use of it the entire month.  If you wish to subscribe to replacement quote services as a Non-Professional, you may do so through Client Portal.  Again, please note that mid-month subscriptions are charged at the full monthly rate.  Accordingly, depending upon your decision to request a change of status and elect replacement subscriptions, you may be subject to both Professional and Non-Professional fees for a given month.

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Family Advisors and Non-Professional Advisor Accounts

1. Submit your request to complete the Non-Professional Questionnaire via the Message Center located in Client Portal.
2. Your request will then be subject to a review by IB to determine whether it can be accepted or denied based upon the account information of record or whether you are eligible to complete the Non Professional Questionnaire. You will be notified via the Message Center as to the decision.
3. If eligible to complete the Non-Professional Questionnaire, you will receive an email advising you to log into Client Portal at which point you will be prompted with the form. Once completed, the responses will be reviewed by IB and you will be notified as to whether or not your change request has been accepted. Please allow between 1 - 2 business days for this review process to complete.
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   Family Advisors and Non-Professional Advisor Accounts that are reclassified from Professional to Non-Professional are subject to the same market data cancellation, replacement and billing considerations as noted above for Individual accounts.

Organizations, Professional Advisor Accounts & Professional Trusts

1. These types of accounts are classified as Professional by default per exchange rules and will not be considered for reclassification to Non Professional.

1. Su dinero
Información general sobre depósitos y retiradas. Todas las transacciones se administran a través de Gestión de Cuenta
Depósitos
Primero, cree una notificación de depósito a través de Gestión de Cuenta > Financiación > Transferencias de fondos > Tipo de transacción: “Depósito” Cómo crear una notificación de depósito. El segundo paso es indicar a su banco que realice la transferencia con los datos bancarios proporcionados en su notificación de depósito.
Retiradas
Cree una instrucción de retirada a través de Gestión de Cuenta > Financiación > Transferencias de fondos > Tipo de transacción: "Retiradas" Cómo crear una instrucción de retirada
Si indica una retirada que esté por encima de los límites de retirada, se considerará una retirada excepcional y, por lo tanto, tendremos que comprobar al titular de la cuenta bancaria con la cuenta IB. Si la cuenta bancaria de destino se ha utilizado para un depósito, la retirada se procesará; de lo contrario, deberá contactar con atención al cliente y proporcionar los documentos necesarios.
Solución de problemas
Depósitos: Mi banco envió el dinero, pero no lo veo acreditado en mi cuenta IB. Razones posibles:
a) Una transferencia de fondos lleva entre 1 y 4 días hábiles.
b) Falta una notificación de depósito. Debe crearla en Gestión de Cuenta y enviar un tique a Atención al Cliente.
c) Corregir los detalles que faltan. En los detalles de transferencia falta su nombre o su número de cuenta IB. Debe contactar con su banco y pedir los detalles de corrección completos.
d) Una ACH iniciada por IB está limitada a 100k USD durante un período de 7 días hábiles. Si abrió una cuenta Margen de Cartera en la que el requisito inicial fuera 110k, un depósito por giro puede ser la mejor opción de depósito para reducir el tiempo de espera para su primera operación. Si selecciona ACH, un tiempo de espera de casi 2 semanas o una reducción temporal a cuenta RegT podrían ser soluciones posibles.
Retiradas: He solicitado una retirada, pero no veo mi dinero acreditado en mi cuenta bancaria. Posibles razones:
a) Una transferencia de fondos lleva 1-4 días hábiles.
b) Rechazada. Por encima del máximo que puede retirarse. Por favor, compruebe el saldo de su cuenta bancaria. Tenga en cuenta que, debido a requisitos normativos, cuando los fondos se depositan hay un período de retención de 3 días antes de que puedan retirarse.
c) Su banco ha devuelto los fondos. Posiblemente porque los nombres de la cuenta bancaria receptora y la cuenta bancaria remitente no coinciden.

2. Configurar su cuenta para operar
Diferencia entre cuentas de Efectivo y de Margen: si ha elegido la solicitud FastTrack, de forma predeterminada su tipo de cuenta será una cuenta de efectivo con permisos para acciones estadounidenses. Si quiere apalancamiento y operar con margen, aquí puede ver cómo convertirse a una cuenta Margen RegT.
Permisos de negociación
Para poder operar en una clase de activos concreta en un país concreto, necesita obtener los permisos de negociación para ello a través de Gestión de Cuenta. Tenga en cuenta que los permisos de negociación son gratuitos; sin embargo, es posible que se le pida que firme declaraciones de riesgo requeridas por las autoridades normativas locales. Cómo solicitar permisos de negociación
Datos de mercado
Si quiere datos de mercado en tiempo real para un mercado/producto concreto, deberá suscribirse a un paquete de datos de mercado cobrado por el mercado. Cómo suscribirse a datos de mercado

El asistente a datos de mercado le ayudará a elegir el paquete adecuado. Puede ver este vídeo que explica cómo funciona.
Los clientes tienen la opción de recibir datos de mercado diferidos de forma gratuita si hacen clic en el botón datos de mercado gratuitos desde una fila de ticker no suscrito.
Cuentas de asesor
Eche un vistazo a la guía de usuario Cómo empezar como asesor. Aquí verá cómo crear usuarios adicionales para su cuenta de asesor y otorgarles acceso y mucho más.

3. Cómo operar
La Academia para Operadores es el mejor lugar para aprender a utilizar nuestras plataformas. Aquí encontrará nuestros seminarios web, en directo y grabados en 10 idiomas, visitas rápidas y documentación sobre varias plataformas de negociación.
Trader Workstation (TWS)
Los operadores bursátiles que requieran herramientas de negociación más sofisticadas pueden utilizar nuestra Trader Workstation (TWS) con diseño de creador de mercado, que optimiza su velocidad y eficacia en la negociación con una interfaz tipo hoja de cálculo fácil de utilizar, ofreciendo más de 50 tipos de órdenes, herramientas de negociación específicas para todos los estilos de negociación, un saldo de cuenta en tiempo real y seguimiento de su actividad. Pruebe los dos modelos:
TWS Mosaico: para una usabilidad intuitiva, un acceso de negociación sencillo, gestión de órdenes, listas de seguimiento y gráficos desde una sola ventana o
TWS Clásica: la Gestión de Órdenes Avanzada para operadores que necesitan herramientas y algoritmos más avanzados.
Descripción general e Información / Guía de inicio rápido / Guía de usuario
Visitas interactivas: TWS Basics / Configuración de TWS / TWS Mosaico
Cómo introducir una operación:  Vídeo TWS Clásica / Vídeo Mosaico
Herramientas de negociación: Descripción general e información /  Guía de usuario
Requisitos: Cómo instalar Java para Windows / Cómo instalar Java para MAC / Los puertos 4000 y 4001 deben estar abiertos
Conexión a TWS / Descargar TWS
WebTrader
Los operadores que prefieran una interfaz sencilla pueden utilizar nuestra WebTrader, basada en HTML, que facilita el ver datos de mercado, enviar órdenes y monitorizar su cuenta y sus ejecuciones. Utilice el WebTrader más actual de cada navegador
Guía de inicio rápido / Guía de usuario de WebTrader
Introducción: Vídeo WebTrader
Cómo introducir una operación: Vídeo WebTrader
Conexión a WebTrader
MobileTrader
Nuestras soluciones móviles le permiten operar con su cuenta IB desde cualquier lugar. La mobileTWS para iOS y la mobileTWS para BlackBerry están diseñadas para estos populares modelos, mientras que la genérica MobileTrader es compatible con la mayoría de otros teléfonos inteligentes.
Descripción general e información
Tipos de órdenes Tipos de órdenes disponibles y descripción / Vídeos / Visitas / Guía de usuario
Negociación simulada Descripción general e información / Cómo obtener una cuenta de negociación simulada
Una vez creada su cuenta de negociación simulada, podrá compartir los datos de mercado de su cuenta real con su cuenta de negociación simulada: Gestión de Cuenta > Gestionar Cuenta > Ajustes > Negociación simulada

 
4. Operar en todo el mundo
Las cuentas de IB son cuentas en multidivisas. Su cuenta puede mantener varias divisas al mismo tiempo; esto le permite operar en múltiples productos de todo el mundo desde una sola cuenta.
Divisa base
Su divisa base determina la divisa de conversión de sus extractos y la divisa utilizada para determinar requisitos de margen. La divisa base se determina cuando usted abre una cuenta. Los clientes pueden cambiar su divisa base en cualquier momento desde Gestión de Cuenta.
No convertimos automáticamente las divisas a su divisa base
Las conversiones de divisas deben ser realizadas manualmente por el cliente. En este vídeo puede ver cómo realizar una conversión de divisas.
Para abrir una posición denominada en una divisa que no tiene en su cuenta, tiene dos posibilidades:
A) Conversión de divisas.
B) Préstamo de margen IB. (No disponible para cuentas en efectivo)
Consulte este curso, que explica el funcionamiento de una transacción extranjera.

5. Cinco puntos para enriquecer su experiencia IB
1. Búsqueda de contratos
Aquí encontrará todos nuestros productos, símbolos y especificaciones.
2. Fondos de Información IB
Los Fondos de Información de IB son un conjunto de elementos diseñados para ayudar a los clientes de IB a gestionar sus cuentas e incluyen glosarios, artículos explicativos, consejos de resolución de problemas y directrices generales. Simplemente introduzca en el campo de búsqueda lo que le interesa y encontrará su respuesta.
3. Gestión de Cuenta
Del mismo modo que nuestras plataformas de negociación le dan acceso a los mercados, Gestión de Cuenta le otorga acceso a su cuenta IB. Utilice Gestión de Cuenta para gestionar tareas relacionadas con su cuenta, como el depósito o la retirada de fondos, consultar extractos, modificar suscripciones a datos de mercado y noticias, cambiar sus permisos de negociación y verificar o cambiar su información personal.
Conexión a Gestión de Cuenta / Guía rápida de GC / Guía de Usuarios GC
4. Sistema de Acceso Seguro
Para proporcionarle el mayor nivel de seguridad en línea, Interactive Brokers ha implementado un Sistema de Acceso Seguro (SAS) a través del cual el acceso a su cuenta está sujeto a una autentificación en dos factores. Esta autentificación sirve para confirmar su identidad en el momento de conexión mediante dos factores de seguridad: 1) Algo que usted conoce (la combinación de su nombre de usuario y contraseña); y 2) Algo que usted posee (un dispositivo de seguridad enviado por IB que genera un código de seguridad aleatorio y de un solo uso). Como tanto el saber su combinación nombre de usuario/contraseña como la posesión física del dispositivo de seguridad son necesarios para conectarse a su cuenta, la participación en el Sistema de Acceso Seguro elimina virtualmente la posibilidad de que alguien que no sea usted acceda a su cuenta.
Cómo activar su dispositivo de seguridad / Cómo obtener una tarjeta de código de seguridad / Cómo devolver su dispositivo de seguridad
En caso de que haya olvidado su contraseña y haya perdido su tarjeta de código de seguridad, llámenos para le ayudemos de inmediato.
5. Extractos e informes
Fáciles de ver y de personalizar, nuestros extractos e informes cubren todos los aspectos de su cuenta Interactive Brokers. Cómo ver un extracto de actividad