If I change my address with IB, will my billing address be automatically changed for my direct billed NYSE Professional market data subscription?


No. The subscriber must change the updated address directly with the NYSE through their website located at www.nyxdata.com/mds. Once on the NYSE website, the subscriber will need to click on Account Profile Change link located under the Account Information Changes menu.

Does IB provide for a dormant or inactive account status?


As the IB business model, by design, is oriented towards active traders, there is no provision for dormant or inactive account status.  As long as an account remains funded it will be subject to the monthly minimum activity fee of USD 10 if the account balance is above USD 2,000 (or equivalent) and USD 20 once the account balance falls below USD 2,000 (this minimum activity fee is set at USD 3 for account holders age 25 and under).   Also, should the account balance falls below USD 2,000 IB is precluded, by regulation, from affording margin treatment to securities positions.   In addition, account holders will also be billed for any market data subscriptions maintained and, as a matter of policy, will have subscriptions terminated automatically when the account balance falls below USD 500.

Also note that the monthly minimum activity fee will continue to be assessed until such time the account no longer has equity, at which point it will be automatically closed. Any request to re-open a closed account will require that the account be funded with the minimum account opening deposit of US 10,000, or equivalent. Customers should be aware that the minimum monthly activity fee will be applied even if the minimum opening deposit is not received.

Individuals seeking to close an account are encouraged to refer to our User's Guide to familiarize themselves with the steps and prerequisites for taking this action.

Where can I request additional trading permissions and market data subscriptions?


Requests for trading permissions and market data subscriptions are submitted through Account Management on the IB web site.  Trading permissions requests are generally applied within 48 hours of the time the request is submitted.  Market data subscriptions are applied to the account in real time.


Accessing Account Management

Traders can login to Account Management in one of two ways.

1.   From the main TWS screen by clicking the Account menu at the top of the screen and then selecting Account Management Home (this will open the Account Management page without requiring that the account username / password be re-entered).

2.  From the IB web site at www.interactivebrokers.com by choosing Login and then selecting Account Management.


Requesting Trading Permissions

Once logged into Account Management, select the Manage Account menu option, then click on Trade Configuration followed by Permissions.  From here the account holder can select the permissions they wish to obtain.  Once they have selected all pertinent permissions the account holder can submit the request at the bottom of the page. 

Depending on the access being requested, subsequent pages may require the traders electronic signature.  The process is complete when the page displays a message indicating that the request has been submitted.


Subscribing to market data

If the account holder also wants to subscribe for Market Data which applies to those new permissions, they can also do this from within Account Management by again selecting Manage Account from the menu, then clicking on Trade Configuration and then Market Data.

A page will be displayed that lists all available market data subscriptions.  Traders may click the information icon next to each subscription to view a detailed description of what the specific subscription provides or may click the Market Data Assistant link that appears in the top right corner of this page for assistance with selecting the desired subscription.

What do the different colors of text on the market data line mean?


The text colors (typically the numbers) in a market data line are used to indicate up and down movement of price and quantity.  The different colors and their meanings are:



Yellow:  Indicates no change in size or price.


Green:  Indicates an upward movement in size or price.


Orange:  (or red) indicates a downward movement in size or price.


Purple:  For options, the price displayed in purple indicates the best price is not executing automatically at one or more of the exchanges displayed.


Magenta:  For inter-market spread orders, this color indicates the implied price of the order.


Light Blue:  Indicates that this was the last price at which the contract traded.

Why am I able to double-click and review the details of some but not all of the news links distributed through the RSS News feed feature within TWS?


Certain of the web publishers we use to distribute these feeds (e.g. Yahoo) also aggregate and disseminate links from other third-party publishers such as thestreet.com whose content is not freely distributed and for which we do not provide direct subscriptions. The dissemination of these links is neither managed nor controlled by IB and we therefore cannot warrant access to news links where the content has been restricted by the publisher of origin.

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