If the other broker participates in the Automated Customer Account Transfer Service (ACATS) program, then contact your other broker to submit the transfer out electronically.
If the other broker is not ACAT eligible, they must provide outgoing trustee to trustee transfer paperwork or outgoing Direct Rollover paperwork. They can give you the completed documents which can be uploaded online. Please note this is only for cash transfers, and information submitted is only instructions, not the actual withdrawal. After paperwork is reviewed and approved, you’ll be advised when to submit the withdrawal of funds.
To submit a withdrawal request:
- Log into Client Portal
- Select Transfer & Pay followed by Transfer Funds
- Click Make a Withdrawal
- Select Use a new withdrawal method and next to Bank Wire, click Use this Method
- Select Financial Institution when asked “Where will funds be deposited?”
- Answer the prompts that follow, then click in the box when asked if you’ll be sending a trustee-to-trustee transfer or Direct Rollover to this destination
- Confirm in the pop up box you have the signed custodian transfer paperwork
- Complete remaining banking prompts and click Save Bank Information
- Confirm the instructions on the next page and click Continue
- Click on Upload your form
- Click Reply to upload the document and add a comment.
- Click Submit and close the window
You will be provided updates of your transfer request through the Message Center.
If a wire transfer is not accepted by your new custodian, you may submit a check withdrawal request. Please note check requests require review by Compliance and will take longer to process if approved.
- Log into Client Portal
- Select Transfer & Pay followed by Transfer Funds
- Click Make a Withdrawal
- Select Use a new withdrawal method and next to Check, click Use this Method
- Select “Send to another person/entity” from the first drop down box
- Answer the prompts that follow and click Save Destination
- Complete remaining banking prompts and click Save Bank Information
- Confirm the information and click Continue
- Read the instructions and click Finish
- Finally, click on Help on the top right and select Secure Message Center to create a new ticket
- Click Compose and then New Ticket>Funds & Banking>Cash Withdrawals
- Complete the prompts and upload the completed paperwork from your broker/custodian
You will be provided updates via this ticket.
Contra firms and Custodians (only) may forward paperwork to the following:
Interactive Brokers LLC
Attn: IRA Services, Transfers
209 South LaSalle Street, 10th Floor
Chicago, IL 60604
Additional Information