How to configure Client Services message delivery and notification

To configure your Message Center preferences:

1. Log in to Client Portal

2. Click the User menu (head and shoulders icon in the top right corner) followed by Secure Message Center.

3. Click on the Preferences (gear) icon next to the Compose button.

4. The message Preferences window will appear

5. Select a Primary and Secondary Preferred Language for messages using the drop-downs

6. Select your preferred delivery options in the Secure Message Delivery section.

7. Click SAVE to save your changes.

Please note, for security reasons, it is not possible to receive the entire message via E-mail or SMS/Text Message. It is only possible to receive a summary of the notification via E-mail or SMS/Text Message.

Find more information on Message Center preferences in the Client Portal Users' Guide.