If you elected to receive your statements in an encrypted form, you would first need to generate an RSA Key pair. To generate an RSA Key:
1. Download the GPG Suite for macOS
2. Double click on the downloaded installation file:
3. Click on Install
4. Click Continue
5. Click on Install
6. Click Install
Note: By default the installation includes an add-on for Apple Mail called GPG Mail. If you don't use Apple Mail and do not need this add-on, you can de-select it during this step.
7. Click on Close:
Important Note: Please be absolutely certain to set "Key type" to "RSA and RSA (default)" otherwise the key will be unusable.
11. Once the key pair is created it will be listed in your Key ring. Right click on it and select Export...
12. Choose a location to save the key pair in the Where field and make sure the checkbox Include secret key in exported file is deactivated. Click on Save.
13. You will receive a prompt indicating that the key pair was created successfully. Click on No, Thanks! to prevent uploading the public key to the PGP servers
14. Open Finder and go to the location you selected for saving the public key (at point 12).
15. Send the public key file to us via Message Center ticket or email as per instructions on IBKB3842.