For purposes of determining available quote subscriptions and fees, IB is obligated to determine whether account holders fall under the exchange classifications as a Professional or Non-Professional subscriber (See KB2369 for definitions). In most instances, account holders are allowed to self-declare their subscriber status at the point of application or update via Client Portal thereafter, although these declarations are subject to review and account holders electing Non-Professional status are subject to having their status amended to Professional based upon the account information they've submitted.

Account holders who no longer meet the definition of a Professional may request a change in their status to Non-Professional by following the steps below:

Individual and Joint Accounts

1. Log into Client Portal and select the  User menu (head and shoulders icon in the top right corner) followed by User Settings, click on the Configure (gear) icon for Market Data Subscriptions on the Trading Platform panel, and then click on Configure (gear) icon next to Market Data Subscriber Status. You will be presented with a page through which you can select the option titled Non-Professional and agree to the permitted use and notification of future change in status requirements.
2. Your request will then be subject to a review by IB to determine whether it can be accepted or denied based upon the account information of record or whether completion of the Non Professional Questionnaire is required. You will be notified via the Message Center if accepted or denied.
3. If completion of the questionnaire is required, you will receive an email advising you to log into Client Portal at which point you will be prompted with the form. Once completed, the responses will be reviewed by IB and you will be notified as to whether or not your change request has been accepted. Please allow between 1 - 2 business days for this review process to complete.
4. If your request to change status is approved, your Professional Subscriptions will be canceled immediately and, as exchanges do not provide for prorated subscriptions, you will be charged for the subscription as if you had use of it the entire month.  If you wish to subscribe to replacement quote services as a Non-Professional, you may do so through Client Portal.  Again, please note that mid-month subscriptions are charged at the full monthly rate.  Accordingly, depending upon your decision to request a change of status and elect replacement subscriptions, you may be subject to both Professional and Non-Professional fees for a given month.

16.00 Normal 0 false false false EN-US X-NONE X-NONE

Family Advisors and Non-Professional Advisor Accounts

1. Submit your request to complete the Non-Professional Questionnaire via the Message Center located in Client Portal.
2. Your request will then be subject to a review by IB to determine whether it can be accepted or denied based upon the account information of record or whether you are eligible to complete the Non Professional Questionnaire. You will be notified via the Message Center as to the decision.
3. If eligible to complete the Non-Professional Questionnaire, you will receive an email advising you to log into Client Portal at which point you will be prompted with the form. Once completed, the responses will be reviewed by IB and you will be notified as to whether or not your change request has been accepted. Please allow between 1 - 2 business days for this review process to complete.
4. 16.00 Normal 0 false false false EN-US X-NONE X-NONE

   Family Advisors and Non-Professional Advisor Accounts that are reclassified from Professional to Non-Professional are subject to the same market data cancellation, replacement and billing considerations as noted above for Individual accounts.

Organizations, Professional Advisor Accounts & Professional Trusts

1. These types of accounts are classified as Professional by default per exchange rules and will not be considered for reclassification to Non Professional.