What is the best way to contact IBKR Canada if I have a question ?

For general inquiries, send a webticket (secured email system) from the Message Center section in Client Portal. For trade problems or other time-sensitive issues, please contact us by chat or telephone at 877-745-4222. The IBKR Canada helpdesk is available Mon-Fri 8am-5:30pm ET. You may contact any of the IBKR offices outside of these hours. For contact information please see the Contact Us - Client Services section of our website.