现在您的账户已完成入金并获批,您可以开始交易了。以下信息可以帮助您入门。
1. 您的资金
存款&取款基本信息。所有转账都通过您的账户管理进行管理
存款
首先,通过您的账户管理 > 资金 > 资金转账 > 转账类型:“存款”创建一个存款通知(如何创建存款通知)。 第二步,通知您的银行进行电汇转账,在存款通知中提供详细银行信息。
取款
通过您的账户管理 > 资金 > 资金转账 > 转账类型:“取款”创建一个取款指令(如何创建取款指令)
如果您通知要进行超出取款限额的取款,则会被视为异常取款,我们因此将需要匹配银行账户持有人和IB账户。如果目的地银行账户已被用作存款,那么取款将会被处理;否则,您必须联系客户服务并提供所需文件。
错误排查
存款:我的银行发出了资金,但我没有看到资金记入我的IB账户。可能的原因:
a) 资金转账需要1至4个工作日。
b) 存款通知缺失。您必须通过账户管理创建存款通知并向客户服务发送一条咨询单。
c) 修改详情缺失。转账详情中缺失您的姓名或IB账户号码。您必须联系您的银行索取完整的修改详情。
d) IB发起的ACH存款7个工作日内限额为10万美元。如果您开立的是初始要求为11万美元的投资组合保证金账户,最好选择电汇存款以减少您第一笔交易的等待时间。如果选择ACH,会需要等待近2周时间,或者可以选择临时升级至RegT。
取款:我已经请求了取款,但我没有看到资金记入我的银行账户。可能的原因:
a) 资金转账需要1至4个工作日。
b) 被拒。超出最大取款限额。请检查您账户的现金余额。注意,出于监管要求,存入资金时会有三天置存期,之后才可以被取出。
c) 您的银行退回了资金。可能是因为接收银行账户与汇款银行账户名称不匹配。
2. 设置您的账户以进行交易
现金与保证金账户的区别:如果您选择快速申请,默认您的账户类型为配备美国股票许可的现金账户。如果您想使用杠杆并以保证金交易,参见此处如何升级为RegT保证金账户
交易许可
为了能够交易特定国家的某一特定资产类别,您需要通过账户管理获得该资产类别的交易许可。请注意,交易许可是免费的。但您可能需要签署当地监管部门所要求的风险披露。如何请求交易许可
市场数据
如果想获取某一特定产品/交易所的实时市场数据,您需要订阅交易所收费的市场数据包。如何订阅市场数据
市场数据助手会帮助您选择正确的数据包。请观看该视频,其解释了市场数据助手是如何工作的。
客户可以通过从未订阅的代码行点击免费延时数据按钮选择接收免费的延时市场数据。
顾问账户
请阅读用户指南顾问入门指南。在这里,您可以看到如何向您的顾问账户创建其他使用者以及如何授予其访问权限等等。
3. 如何交易
如果想学习如何使用我们的交易平台,您可以访问交易者大学。在这里您可以找到我们以10种语言提供的实时与录制网研会以及有关交易平台的课程与文档。
交易者工作站(TWS)
要求更高级交易工具的交易者可以使用我们做市商设计的交易者工作站(TWS)。TWS有着便于操作的电子表格式界面,可优化您的交易速度和效率,支持60多种定单类型,配备可适应任何交易风格的特定任务交易工具,并可实时监控账户余额与活动。试试两种不同模式:
魔方TWS:直观可用性,简便的交易准入,定单管理,自选列表与图表全部在一个窗口呈现。
标准模式TWS:为需要更高级工具与算法的交易者提供高级定单管理。
基本描述与信息 / 快速入门指南 / 用户指南
互动课程:TWS基础 / TWS设置 / 魔方TWS
如何下单交易:标准模式TWS视频 / 魔方TWS视频
交易工具:基本描述与信息 / 用户指南
要求:如何安装适用于Windows的Java / 如何安装适用于MAC的Java / 需打开端口4000和4001
登录TWS / 下载TWS
网络交易者(WebTrader)
偏好干净简洁界面的交易者可以使用我们基于HTML的网络交易者。网络交易者便于查看市场数据、提交定单以及监控您的账户与执行。从各浏览器使用最新版本网络交易者
快速入门指南 / 网络交易者用户指南
简介:网络交易者视频
如何下单交易:网络交易者视频
登录网络交易者
移动交易者(MobileTrader)
我们的移动解决方案可供您随时随地用您的IB账户进行交易。IB TWS iOS版和IB TWS BlackBerry版是为这些型号定制设计的,而通用的移动交易者支持大多数其他智能手机。
基本描述与信息
定单类型 可用定单类型与描述 / 视频 / 课程 / 用户指南
模拟交易 基本描述与信息 / 如何获得模拟交易账户
一旦您的模拟交易账户创建成功,您便可用模拟交易账户分享您真实账户的市场数据:账户管理 > 管理账户 > 设置 > 模拟交易
4. 在全球范围进行交易
IB账户为多币种账户。您的账户可以同时持有不同的货币,可供您从一个账户交易全球范围内的多种产品。
基础货币
您的基础货币决定了您报表的转换货币以及用于确定保证金要求的货币。基础货币在您开立账户时决定。客户随时可通过账户管理改变其基础货币。
我们不会自动将货币转换为您的基础货币
货币转换必须由客户手动完成。在该视频中,您可以学习如何进行货币转换。
要开仓以您账户所不持有之货币计价的头寸,您可以有以下两种选择:
A) 货币转换。
B) IB保证金贷款。(对现金账户不可用)
请查看该课程,其解释了外汇交易方法。
5. 拓展您IB经验的五个要点
1. 合约搜索
在这里,您会找到我们的所有产品、代码与说明。
2. IB知识库
IB知识库包含了一系列术语、指导性文章、错误排查技巧以及指南,旨在帮助IB客户管理其IB账户。只需在搜索按钮输入您想要了解的内容,您便会得到答案。
3. 账户管理
我们的交易平台可供您访问市场,账户管理则可供您访问自己的IB账户。使用账户管理可管理账户相关任务,如存入或取出资金、查看您的报表、修改市场数据与新闻订阅、更改交易许可并验证或更改您的个人信息。
登录账户管理 / 账户管理快速入门指南 / 账户管理用户指南
4. 安全登录系统
为向您提供最高级别的在线安全,盈透证券推出了安全登录系统(SLS),通过安全登录系统访问账户需要进行双因素验证。双因素验证旨在于登录时采用两项安全因素确认您的身份:1)您的用户名与密码组合;和2)生成随机、一次性安全代码的安全设备。因为登录账户需要既知晓您的用户名/密码又持有实物安全设备,所以参加安全登录系统基本上可以杜绝除您之外的其他任何人访问您账户的可能性。
如何激活您的安全设备 / 如何获取安全代码卡 / 如何退还安全设备
如果忘记密码或丢失安全代码卡,请联系我们获取即时帮助。
5. 报表与报告
我们的报表与报告方便查看和进行自定义,覆盖了您盈透账户的方方面面。如何查看活动报表
Interactive Brokers takes our intuitive and ergonomic mobile trading platform to the next level by providing you a companion app for the Apple Watch.
The companion app is designed to display information when a user has logged in to the IBKR Mobile app on their iPhone. It will work in both the Live Trading and Read Only Modes but does not support active trading. This companion app is only available for informational purpose only.
At 'glance view' the app will display the following information; Amount of FYI Notification, Account Number, Daily P&L, Net Liquidation Value, Number of Open Orders, Number of Trades Executed, Excess Liquidity and number of Positions you currently own. It will also display the time when it has fetched the information from your iPhone.
Example:
Important: The Apple Watch applications are only 'companion' apps. This means they are not installed directly on the watch itself, but rather are a function of an application already installed on your iPhone.
1. Install the latest version of the IBKR Mobile app on your iPhone.
2. Pair your Apple Watch to your phone.
3. Launch the Watch app on your phone.
4. Scroll down on the main screen until you see your list of apps, locate the IBKR Mobile app and Tap on it.
5. Enable Show App on Apple Watch by swiping the slider to the right (green).
6. After the top slider is set to green, you will see a text informing you that the app is being installed. At this stage the phone is sending the application to your watch per Bluetooth. This might take a short moment (approximately 30-60 seconds.) Once completed the companion app has been installed.
Note: Once enabled it will take 24 hours before P&L shows up on the watch after activation.
On your Apple Watch click on the crown to access your Home Screen, you should now see an icon for the IBKR Mobile App.
By default macOS does not allow the user to run multiple sessions of the same application. The following workaround can overcome this limitation in case you need to run the Trader Workstation for more than one user.
In case running different versions of the TWS is suitable to your needs, please follow the instructions on Procedure 1
In case you need multiple sessions of the same TWS version, please follow the instructions on Procedure 2
1) Open the web page ibkr.com
2) Navigate to the menu Technology > TWS Software.
3) First download and install one of the auto-updating TWS versions (TWS LATEST or TWS according to your preference).
4) Once you have completed the installation, download and install one of the offline versions (OFFLINE TWS LATEST or OFFLINE TWS according to your preference).
5) You will then see on your Desktop two different Trader Workstation icons. You can use the first shortcut to start the first TWS session and the second one to start the additional one (see Figure 1.). Note: the link containing the version number in the name is the OFFLINE version. This will be a version that needs periodical manual updates.
Figure 1.
1) Launch the first session of the Trader Workstation using the TWS icon present on your Desktop. If you still do not have any Trader Workstation icon, please go to the web page ibkr.com and click on the menu Technology > TWS Software. Then download and install one of the TWS versions displayed.
2) Open the Finder and click on Applications on the left side menu. Then select Utilities and then launch Terminal (see Figure 2.).
Figure 2.
3) The Terminal will appear on the screen and will point to the home folder of your current macOS user. Then enter the commands listed below (see Figure 3.) on your Terminal. After each one, press ENTER on your keyboard.
cd Applications
cd Trader\ Workstation
open -n Trader\ Workstation.app
Figure 3.
4) The login window for your second TWS session will then appear on your Desktop. You can now close the Terminal.
Note: the procedure above presumes that the TWS executable is located in the following path: users/yourusername/home/Applications/Trader Workstation/Trader Workstation.app
If at the time you installed the TWS, you selected to install it for all the users of your system, then the TWS executable will be located here:
/Applications/Trader Workstation/Trader Workstation.app
and therefore you would need to issue the following commands in the Terminal:
cd /Applications
open -n Trader\ Workstation.app
This article describes how to overcome the warning message which you might receive when you download the Trader Workstation or IB Gateway installation packages.
Since a Microsoft update has modified the signature validation mechanisms, the Trader Workstation and IB Gateway installation packages might be reported as having an invalid or corrupt signature, although their signature is indeed intact and absolutely valid.
If you are using Microsoft Edge as browser please follow all the steps below. If you are using any other browser start directly from point 3.
1. As soon as the installation package has been completely downloaded, you will notice on the bar at the bottom of your browser frame the warning message "The signature of the file tws-... is corrupt or invalid". Please click on the button View Downloads to open the DOWNLOADS panel.
2. Right click on the filename and select Run anyway.
3. Once the installer has been launched, the SmartScreen filter will display an additional warning message. Click on the link More Info.
4. Now click the button Run Anyway to allow the file execution. The installation will then start.
For the purpose of this guide, we will divide the Linux distributions nowadays available into three big families:
The most simple way to install Java on Ubuntu or Mint is using the webupd8 repository. This method will install the latest version of JDK 8 and the JRE 8 browser plugin. The supported versions are: Ubuntu 15.04, 14.10, 14.04, 12.04 - Linux Mint 17.1, 17, 13
For details, please refer to: http://www.webupd8.org/2012/09/install-oracle-java-8-in-ubuntu-via-ppa.html
a. On your Linux machine, open the "Terminal". If you need help with accessing and using the Terminal, please refer to: https://help.ubuntu.com/community/UsingTheTerminal
b. Become root, by typing su on the Terminal and entering the super user password. Instead of becoming root, you can choose to use the sudo feature (which gives your user the root privileges for a single command). If you want to use sudo, just add sudo before each one of the commands you will enter in the Terminal. You will be requested to enter the sudo password.
c. Add the webupd8 repository by tiping add-apt-repository ppa:webupd8team/java Follow the instructions on the screen. You should be asked to press [ENTER] to continue. Once done, the repository will be added.
d. Type the command apt-get update
e. Enter the command: apt-get install oracle-java8-installer The process will download and install automatically the required packages along with their dependencies. Once the command has completed, the Oracle Java platform will be ready to be used.
Should you prefer to have control of all the phases of the installation, instead of relying on the APT facility, please refer to the instructions on this page: http://www.wikihow.com/Install-Oracle-Java-JRE-on-Ubuntu-Linux
a. On your Linux machine, open the "Terminal". If you need help with accessing and using the Terminal, please refer to: https://help.ubuntu.com/community/UsingTheTerminal
b. Become root, by typing su on the Terminal and entering the super user password. Instead of becoming root, you can choose to use the sudo feature (which gives your user the root privileges for single commands). If you want to use sudo, just add sudo before each one of the commands you will enter in the Terminal. You will be requested to enter the sudo password.
c. Create the folder /usr/java by issuing the command mkdir /usr/java. If the directory already exists you will see a message indicating that. In this case you can proceed directly to point d.
d. Go to the page https://www.java.com/en/download/linux_manual.jsp
e. If you have a 32 bit system, download the file "Linux RPM" . If you have a 64 bit system, download the file "Linux64 RPM". In either case, please instruct your browser to save the file in the folder /usr/java or move the file to that foder once it has been downloaded.
f. Go back to the Terminal and move to the /usr/java folder by typing cd /usr/java
g. List the content of the folder by typing the command ls -la You should see the file you downloaded. It will be called jre-XuYY-linux-ARCH.rpm (where X is the Java family, YY the update number and ARCH will be i586 for 32 bit installer and x64 for 64 bit installer)
h. Launch this command to perform the installation: rpm -ivh jre-XuYY-linux-ARCH.rpm Obviously you need to use the real file name, for example jre-8u65-linux-x64.rpm
Once the installation has been performed, the Oracle Java should be ready to be used. Usually a system restart is not required on Linux machines. In case you see warning or error message/s during the installation, please check their content and search the Internet for possible solutions. Most of the time the warning/error messages maight refer to missing dependencies (this means that another package needs to be installed before you can install Java) or to unsufficient privileges (this means that you are launching the command with a regular user instead of "root"). If you cannot find the proper course of actions to overcome the issue, please refer to the support documentation or forums for your current Linux distribution.
If your Linux distribution does not support RPM or APT package managers, the installation of Oracle Java can be performed manually in this way:
a. On your Linux machine, open the "Terminal".
b. Become root, by typing su on the Terminal and entering the super user password. Instead of becoming root, you can choose to use the sudo feature (which gives your user the root privileges for single commands). If you want to use sudo, just add sudo before each one of the commands you will enter in the Terminal. You will be then required to enter the sudo password.
c. Create the folder /usr/java by issuing the command mkdir /usr/java. If the directory already exists you will see a message indicating that. In this case you can proceed directly to point d.
d. Go to the page https://www.java.com/en/download/linux_manual.jsp
e. If you have a 32 bit system, download the file "Linux" . If you have a 64 bit system, download the file "Linux x64". In either case, please instruct your browser to save the file in the folder /usr/java or move the file to that foder once it has been downloaded.
f. Go back to the Terminal and move to the /usr/java folder by typing cd /usr/java
g. List the content of the folder by typing the command ls -la You should see the file you downloaded. It will be called jre-XuYY-linux-ARCH.tar.gz (where X is the Java family, YY the update number and ARCH will be i586 for 32 bit installer and x64 for 64 bit installer)
h. Launch this command to perform the installation: tar zxvf jre-XuYY-linux-ARCH.tar.gz Obviously you need to use the real file name, for example jre-8u65-linux-x64.tar.gz
i. Once done, enter command ls -la You will see the folder /usr/java/jre1.X.0_YY (where X is the Java family, YY the update number)
l. The Java executables are now present in the folder /usr/java/jre1.X.0_YY/bin
m. Now check which is the symbolic link used by the system to access the java executables by entering the commands:
which java - you will receive an output similar to this: /usr/bin/java From now on we will refer to this path as javasympath.
which javac - you will receive an output similar to this: /usr/bin/java From now on we will refer to this path as javacsympath.
which javaws - you will receive an output similar to this: /usr/bin/java From now on we will refer to this path as javawssympath.
Unless your are launching the java applications using the full path (for example /usr/java/jre1.X.0_YY/bin/java ...), you would need to tell your system which java executables should be used when a generic java command is issued. In order to to this, you can either update your alternatives files (if your system supports them) or the symbolic links. Here below you can see the instructions, according to your system:
- If your system uses the alternatives files:
n. Issue the following commands, paying attention to make the necessary substitutions .
update-alternatives --install javasympath java /usr/java/jre1.X.0_YY/bin/java 1
update-alternatives --install javacsympath javac /usr/java/jre1.X.0_YY/bin/javac 1
update-alternatives --install javawssympath javaws /usr/java/jre1.X.0_YY/bin/javaws 1
- If your system does not use the alternatives files:
n. Issue the following commands, paying attention to make the necessary substitutions .
ln -sf /usr/java/jre1.X.0_YY/bin/java javasympath
ln -sf /usr/java/jre1.X.0_YY/bin/javac javacsympath
ln -sf /usr/java/jre1.X.0_YY/bin/javaws javawssympath
1) Click on the Log In button at the top right corner of the page.
2) Click on Download Trader Workstation:
5) Click on the item Windows 32-bit:
6) Make sure that the description under the DOWNLOAD button has changed to "Windows: 32 bit". Click now on DOWNLOAD:
7) Launch the downloaded file. The Trader Workstation installation will start. At this point, you may see the warning message "Trader Workstation latest is already installed...". Ignore this warning and click on the button Next > to continue the installation:
8) Your "Trader Workstation" Desktop icon will be automatically updated. You can now launch the 32-bit Trader Workstation by a double click on that icon.
If you have launched the 32-bit TWS and the 32 bit version of eSignal but you still receive the same error message, please follow as well the instructions below.
To correct an incompatibility with the dbcapi.dll file, we will replace that file with another version of it taken from the eSignal installation folder. Please follow the steps below to perform the substitution:
1) Navigate to C:\Jts and rename the file dbcapi.dll to dbcapi_old.dll
2) Navigate to the directory where 32-bit eSignal 12 is installed (most commonly C:\Program Files (x86)\Common Files\Interactive Data\DM).
3) Copy dbcapi_vc8.dll from that directory into the C:\Jts directory.
4) Move to the C:\Jts directory.
5) Right click on the dbcapi_vc8.dll file (now in the C:\Jts directory) and select rename. Type dbcapi.dll as the new filename.
6) TWS is now ready to accept the eSignal data feed.
NOTE: If you have already agreed to the API License Agreement please start at Step 3 below.
Instructions
$ cd ~/Downloads
$ ls
Note: IB only offers API Version 9.72+. In the event you already have an existing legacy version and need to install it, please refer to the directions below:
Currently, Interactive Brokers does not offer a native IBKR Mobile app for the Blackberry 10 Operating System. Due to a recent partnership between Amazon and Blackberry, clients who own a Blackberry device running Blackberry 10 OS can install the Android version of the IBKR Mobile app directly from the Amazon Store.
Blackberry 10 OS Devices:
*Please notice that these devices have limited hardware capabilities and this could negatively affect the performance of the IBKR Mobile app.
You can download the IBKR Mobile app on your Blackberry phone directly from the Amazon Appstore.
Now that your account is funded and approved you can start trading. The information below will help you getting
started as a new customer of Interactive Brokers.
1. Your Money
Deposits & Withdrawals General Info. All transactions are administered through your secure Account Management
Deposits
First, you create a deposit notification through your Account Management > Funding > Fund Transfers > Transaction Type: “Deposit” How to create a deposit notification. The second step is to instruct your Bank to do the wire transfer with the bank details provided in your Deposit Notification.
Withdrawals
Create a withdrawal instruction via your secure Account Management > Funding > Fund Transfers > Transaction Type: "Withdrawals" How to create a withdrawal instruction
If you instruct a withdrawal over the Withdrawal limits, it will be considered an exceptional withdrawal and we will therefore need to match bank account holder and IB account. If destination bank account has been used for a deposit, withdrawal will be processed; otherwise, you must contact customer service and provide the documents needed.
Troubleshooting
Deposits: My bank sent the money but I do not see it credited into my IB account. Possible reasons:
a) A fund transfer takes 1-4 business days
b) A Deposit Notification is missing. You have to create it via your Account Management and send a ticket to Customer Service
c) Amending details are missing. Your name or IB account number is missing in the transfer details. You have to contact your bank and ask for the full amending details.
d) ACH initiated by IB is limited to 100k USD in a 7 business period. If you opened a Portfolio Margin account where the initial requirement is 110k, a wire deposit might be the better deposit option to reduce wait time for your first trade. If selecting ACH a wait time of almost 2 weeks or a temporary downgrade to RegT can be possible solutions.
Withdrawals: I have requested a withdrawal but I do not see the money credited to my bank account. Possible reasons:
a) A fund transfer takes 1-4 business days
b) Rejected. Over the max it can be withdrawn. Please check your account cash balance. Note that for regulatory requirements, when the funds are deposited, there is a 3 day holding period before they can be withdrawn.
c) Your bank returned the funds. Probably because receiving bank account and remitting bank account names do not match.
2. Configure your account to trade
Difference between Cash and Margin accounts: If you have chosen the FastTrack application, by default your account type is a cash account with US stock permission. If you would like to get leverage and trade on margin, here how to upgrade to a RegT Margin account
Trading Permissions
In order to be able to trade a particular asset class in a particular country, you need to get the trading permission for it via your Account Management. Please note that trading permissions are free. You might however be asked to sign risk
disclosures required by local regulatory authorities. How to Request Trading Permissions
Market Data
If you want to have market data in real-time for a particular product/exchange, you need to subscribe to a market data package charged by the exchange. How to subscribe to Market data
The Market data assistant will help you choose the right package. Please watch this Video explaining how it works.
Customers have the option to receive delayed market data for free by clicking the Free Delayed Data button from a non-subscribed ticker row.
Advisor Accounts
Have a look at the user guide getting started as advisors. Here you see how to create additional users to your advisor account and grant them access and much more.
3. How to trade
The Trader's University is the place to go when you want to learn how to use our Platforms. Here you will find our webinars, live and recorded in 10 languages and tours and documentation about our various Trading Platforms.
Trader Workstation (TWS)
Traders who require more sophisticated trading tools can use our market maker-designed Trader Workstation (TWS), which optimizes your trading speed and efficiency with an easy-to-use spreadsheet interface, support for more than 60 order types, task-specific trading tools for all trading styles, and real-time account balance and activity monitoring. Try the two models
TWS Mosaic: for intuitive usability, easy trading access, order management, watchlist, charts all in one window or
TWS Classic: the Advanced Order Management for traders who need more advanced tools and algos.
General Description and Information / Quick start guide / Usersguide
Interactive Tours: TWS Basics / TWS configuration / TWS Mosaic
How to place a trade: Video Classic TWS / Video Mosaic
Trading tools: General Description and Information / Users guide
Requirements: How to install Java for Windows / How to install Java for MAC / Port 4000 and 4001 needs to be open
Login TWS / Download TWS
WebTrader
Traders who prefer a clean and simple interface can use our HTML-based WebTrader, which makes it easy to view market data, submit orders, and monitor your account and executions. Use the latest WebTrader from every browser
Quick Start Guide / WebTrader User's Guide
Introduction: Video WebTrader
How to place a Trade: Video WebTrader
Login WebTrader
MobileTrader
Our mobile solutions allow you to trade your IB account on the go. The mobileTWS for iOS and the mobileTWS for BlackBerry are custom-designed for these popular models, while the generic MobileTrader supports most other Smart phones.
General Description and Information
Order Types Order Types available and Description / Videos / Tour / Users guide
Paper Trading General Description and Information / How to get a Paper Trading Account
Once your paper account is created, you can share the market data of your real account with your paper trading account: Account Management > Manage Account > Settings > Paper trading
4. Trade all over the World
IB accounts are multi-currency accounts. Your account can hold different currencies at the same time, this allows you to trade multiple products around the world from a single account.
Base Currency
Your base currency determines the currency of translation for your statements and the currency used for determining margin requirements. Base currency is determined when you open an account. Customers may change their base currency at any time through Account Management.
We do not automatically convert currencies into your Base currency
Currency conversions must be done manually by the customer. In this video you can learn how to do a currency conversion.
In order to open a position denominated in a currency that you do not have in your account, you have two possibilities:
A) Currency conversion.
B) IB Margin Loan. (Not available for Cash Accounts)
Please see this course explaining the mechanics of a foreign transaction.
5. Five points to enrich your IB experience
1. Contract Search
Here you will find all our products, symbols and specifications.
2. IB Knowledge Base
The Knowledge Base is a repository of glossary terms, how-to articles, troubleshooting tips and guidelines designed to assist IB customers with the management of their IB accounts. Just enter in the search button what you are looking for and you will get the answer.
3. Account Management
As our trading platforms give you access to the markets, the Account Management grants you access to your IB account. Use Account Management to manage account-related tasks such as depositing or withdrawing funds, viewing your statements, modifying market data and news subscriptions, changing your trading permissions, and verifying or changing your personal information.
Log In Account Management / AM Quick Start Guide / AM Users Guide
4. Secure Login System
To provide you with the highest level of online security, Interactive Brokers has implemented a Secure Login System (SLS) through which access to your account is subject to two-factor authentication. Two-factor authentication serves to confirm your identity at the point of login using two security factors: 1) Something you know (your username and password combination); and 2) Something you have (an IB issued security device which generates a random, single-use security code). As both knowledge of your username/password and physical possession of the security device are required to login to your account, participation in the Secure Login System virtually eliminates the possibility of anyone other than you accessing your account.
How to Activate your Security Device / How to Obtain a Security Code Card / How to return Security device
In case you forgot your password or lost your security code card, please call us for immediate assistance.
5. Statements and Reports
Easy to view and customize, our statements and reports cover all aspects of your Interactive Brokers account. How to view an Activity Statement
The Trader Workstation is a Java-based application. As any other Java applications, it executes within a Java virtual machine (JVM) which manages the interactions between the program and the underlying Operating System (OS).
The memory (RAM) which is allocated by the operating system to the JVM constitutes the heap space. That is the area where all the class instances and arrays needed by the application are allocated. The heap space is created when the JVM is started and it is dynamically freed-up by the Garbage Collector (GC), the Java memory manager. When the need arises, the Garbage Collector is invoked to free up the heap space by unloading Java classes and other code structures no longer used by the application.
If the heap space is undersized, the Garbage Collector may not be able reclaim memory at the needed pace or may have to be called too often, draining the processor (CPU) resources. When this happens, the application may slow down, be unresponsive or even crash completely.
To ensure a smooth TWS run, it is therefore sometimes necessary to change the memory allocation, according to the layout complexity and the needs of the application itself.
Please follow one of the links below for the instructions, according to the Operating System and TWS release you are using
4) Click on Apply and then on OK
5) Shut down the TWS
1) Close TWS in case it is running