How to test the connectivity using the automated "IB Connectivity Test" web page?

2) Please wait until all the tests have been completed and results have been displayed. If you see "Success" as outcome for all tests, your connectivity to IB Servers is reliable at the present moment. No additional connectivity troubleshooting or configuration should be needed.

3) If you see "Fail" as outcome for one or more test/s, please click on the link "Fail" itself in order to display the "IB Network Troubleshooting Guide". That section will help you conduct some manual tests to identify the cause of the failure.

Note for Corporative environments and Proxy server users: the automated "Connectivity Test" page may return misleading results in case your machine is accessing the Internet through a Proxy server. This usually happens if you are connected to a company network. If this is your case, we kindly ask you to contact your Network Administrator or your IT Team and ask them to perform a manual connectivity tests towards the destination servers indicated in the table on the top of the IB automated "Connectivity Test" web page itself. The manual connectivity test should be conducted using destination TCP ports 4000 and 4001. Should they prefer to have the server list in another format or should they need to set up the firewall / IP Management rules, you can forward them this page.

1. 您的资金
存款&取款基本信息。所有转账都通过您的账户管理进行管理
存款
首先，通过您的账户管理 > 资金 > 资金转账 > 转账类型：“存款”创建一个存款通知（如何创建存款通知）。 第二步，通知您的银行进行电汇转账，在存款通知中提供详细银行信息。
取款
通过您的账户管理 > 资金 > 资金转账 > 转账类型：“取款”创建一个取款指令（如何创建取款指令）
如果您通知要进行超出取款限额的取款，则会被视为异常取款，我们因此将需要匹配银行账户持有人和IB账户。如果目的地银行账户已被用作存款，那么取款将会被处理；否则，您必须联系客户服务并提供所需文件。
错误排查
存款：我的银行发出了资金，但我没有看到资金记入我的IB账户。可能的原因：
a) 资金转账需要1至4个工作日。
b) 存款通知缺失。您必须通过账户管理创建存款通知并向客户服务发送一条咨询单。
c) 修改详情缺失。转账详情中缺失您的姓名或IB账户号码。您必须联系您的银行索取完整的修改详情。
d) IB发起的ACH存款7个工作日内限额为10万美元。如果您开立的是初始要求为11万美元的投资组合保证金账户，最好选择电汇存款以减少您第一笔交易的等待时间。如果选择ACH，会需要等待近2周时间，或者可以选择临时升级至RegT。
取款：我已经请求了取款，但我没有看到资金记入我的银行账户。可能的原因：
a) 资金转账需要1至4个工作日。
b) 被拒。超出最大取款限额。请检查您账户的现金余额。注意，出于监管要求，存入资金时会有三天置存期，之后才可以被取出。
c) 您的银行退回了资金。可能是因为接收银行账户与汇款银行账户名称不匹配。

2. 设置您的账户以进行交易
现金与保证金账户的区别：如果您选择快速申请，默认您的账户类型为配备美国股票许可的现金账户。如果您想使用杠杆并以保证金交易，参见此处如何升级为RegT保证金账户
交易许可
为了能够交易特定国家的某一特定资产类别，您需要通过账户管理获得该资产类别的交易许可。请注意，交易许可是免费的。但您可能需要签署当地监管部门所要求的风险披露。如何请求交易许可
市场数据
如果想获取某一特定产品/交易所的实时市场数据，您需要订阅交易所收费的市场数据包。如何订阅市场数据
市场数据助手会帮助您选择正确的数据包。请观看该视频，其解释了市场数据助手是如何工作的。
客户可以通过从未订阅的代码行点击免费延时数据按钮选择接收免费的延时市场数据。
顾问账户
请阅读用户指南顾问入门指南。在这里，您可以看到如何向您的顾问账户创建其他使用者以及如何授予其访问权限等等。

3. 如何交易

如果想学习如何使用我们的交易平台，您可以访问交易者大学。在这里您可以找到我们以10种语言提供的实时与录制网研会以及有关交易平台的课程与文档。
交易者工作站（TWS）
要求更高级交易工具的交易者可以使用我们做市商设计的交易者工作站（TWS）。TWS有着便于操作的电子表格式界面，可优化您的交易速度和效率，支持60多种定单类型，配备可适应任何交易风格的特定任务交易工具，并可实时监控账户余额与活动。试试两种不同模式：
魔方TWS：直观可用性，简便的交易准入，定单管理，自选列表与图表全部在一个窗口呈现。
标准模式TWS：为需要更高级工具与算法的交易者提供高级定单管理。
基本描述与信息 / 快速入门指南 / 用户指南
互动课程：TWS基础 / TWS设置 / 魔方TWS
如何下单交易：标准模式TWS视频 / 魔方TWS视频
交易工具：基本描述与信息 /  用户指南
要求：如何安装适用于Windows的Java / 如何安装适用于MAC的Java / 需打开端口4000和4001
登录TWS / 下载TWS
网络交易者（WebTrader）
偏好干净简洁界面的交易者可以使用我们基于HTML的网络交易者。网络交易者便于查看市场数据、提交定单以及监控您的账户与执行。从各浏览器使用最新版本网络交易者
快速入门指南 / 网络交易者用户指南
简介：网络交易者视频
如何下单交易：网络交易者视频
登录网络交易者
移动交易者（MobileTrader）
我们的移动解决方案可供您随时随地用您的IB账户进行交易。IB TWS iOS版和IB TWS BlackBerry版是为这些型号定制设计的，而通用的移动交易者支持大多数其他智能手机。
基本描述与信息
定单类型 可用定单类型与描述 / 视频 / 课程 / 用户指南
模拟交易 基本描述与信息 / 如何获得模拟交易账户
一旦您的模拟交易账户创建成功，您便可用模拟交易账户分享您真实账户的市场数据：账户管理 > 管理账户 > 设置 > 模拟交易

 
4. 在全球范围进行交易
IB账户为多币种账户。您的账户可以同时持有不同的货币，可供您从一个账户交易全球范围内的多种产品。
基础货币
您的基础货币决定了您报表的转换货币以及用于确定保证金要求的货币。基础货币在您开立账户时决定。客户随时可通过账户管理改变其基础货币。
我们不会自动将货币转换为您的基础货币
货币转换必须由客户手动完成。在该视频中，您可以学习如何进行货币转换。
要开仓以您账户所不持有之货币计价的头寸，您可以有以下两种选择：
A) 货币转换。
B) IB保证金贷款。（对现金账户不可用）
请查看该课程，其解释了外汇交易方法。

5. 拓展您IB经验的五个要点
1. 合约搜索
在这里，您会找到我们的所有产品、代码与说明。
2. IB知识库
IB知识库包含了一系列术语、指导性文章、错误排查技巧以及指南，旨在帮助IB客户管理其IB账户。只需在搜索按钮输入您想要了解的内容，您便会得到答案。
3. 账户管理
我们的交易平台可供您访问市场，账户管理则可供您访问自己的IB账户。使用账户管理可管理账户相关任务，如存入或取出资金、查看您的报表、修改市场数据与新闻订阅、更改交易许可并验证或更改您的个人信息。
登录账户管理 / 账户管理快速入门指南 / 账户管理用户指南
4. 安全登录系统
为向您提供最高级别的在线安全，盈透证券推出了安全登录系统（SLS），通过安全登录系统访问账户需要进行双因素验证。双因素验证旨在于登录时采用两项安全因素确认您的身份：1)您的用户名与密码组合；和2)生成随机、一次性安全代码的安全设备。因为登录账户需要既知晓您的用户名/密码又持有实物安全设备，所以参加安全登录系统基本上可以杜绝除您之外的其他任何人访问您账户的可能性。
如何激活您的安全设备 / 如何获取安全代码卡 / 如何退还安全设备
如果忘记密码或丢失安全代码卡，请联系我们获取即时帮助。
5. 报表与报告
我们的报表与报告方便查看和进行自定义，覆盖了您盈透账户的方方面面。如何查看活动报表

For the purpose of this guide, we will divide the Linux distributions nowadays available into three big families:

1. APT based Linux distributions (Ubuntu, Mint) - those distributions use the Advanced Packaging Tool to fetch and install software packages in a semi-automatic way, resolving and taking care of dependencies. 
2. RPM based Linux distributions (Suse, OpenSUSE, Red Hat, CentOS, Fedora, Oracle Linux) - those distributions allow the installation of software packages (.rpm files), which contain the binary files to be installed on the system and an integrated dependency checker script. The .rpm packages allow a simplified and smooth installation of software without requiring a deep knowledge of the system.
3. Other Linux distributions  - those distributions may or may not use a specific package manager but all of them allow the installation of software using the source code package (.tar.gz) through a series of command to be issued on the Terminal.

How to install the official Oracle Java on APT based Linux distributions

The most simple way to install Java on Ubuntu or Mint is using the webupd8 repository. This method will install the latest version of JDK 8 and the JRE 8 browser plugin. The supported versions are: Ubuntu 15.04, 14.10, 14.04, 12.04 - Linux Mint 17.1, 17, 13

For details, please refer to: http://www.webupd8.org/2012/09/install-oracle-java-8-in-ubuntu-via-ppa.html

a. On your Linux machine, open the "Terminal". If you need help with accessing and using the Terminal, please refer to: https://help.ubuntu.com/community/UsingTheTerminal

b. Become root, by typing su on the Terminal and entering the super user password. Instead of becoming root, you can choose to use the sudo feature (which gives your user the root privileges for a single command). If you want to use sudo, just add sudo before each one of the commands you will enter in the Terminal. You will be requested to enter the sudo password.

c. Add the webupd8 repository by tiping add-apt-repository ppa:webupd8team/java Follow the instructions on the screen. You should be asked to press [ENTER] to continue. Once done, the repository will be added.

d. Type the command apt-get update

e. Enter the command: apt-get install oracle-java8-installer The process will download and install automatically the required packages along with their dependencies. Once the command has completed, the Oracle Java platform will be ready to be used.

Should you prefer to have control of all the phases of the installation, instead of relying on the APT facility, please refer to the instructions on this page: http://www.wikihow.com/Install-Oracle-Java-JRE-on-Ubuntu-Linux

How to install the official Oracle Java on RPM based Linux distributions

a. On your Linux machine, open the "Terminal". If you need help with accessing and using the Terminal, please refer to: https://help.ubuntu.com/community/UsingTheTerminal

b. Become root, by typing su on the Terminal and entering the super user password. Instead of becoming root, you can choose to use the sudo feature (which gives your user the root privileges for single commands). If you want to use sudo, just add sudo before each one of the commands you will enter in the Terminal. You will be requested to enter the sudo password.

c. Create the folder /usr/java by issuing the command mkdir /usr/java. If the directory already exists you will see a message indicating that. In this case you can proceed directly to point d.

d. Go to the page https://www.java.com/en/download/linux_manual.jsp

e. If you have a 32 bit system, download the file "Linux RPM" . If you have a 64 bit system, download the file "Linux64 RPM". In either case, please instruct your browser to save the file in the folder /usr/java or move the file to that foder once it has been downloaded.

f. Go back to the Terminal and move to the /usr/java folder by typing cd /usr/java

g. List the content of the folder by typing the command ls -la You should see the file you downloaded. It will be called jre-XuYY-linux-ARCH.rpm (where X is the Java family, YY the update number and ARCH will be i586 for 32 bit installer and x64 for 64 bit installer)

h.  Launch this command to perform the installation: rpm -ivh jre-XuYY-linux-ARCH.rpm  Obviously you need to use the real file name, for example jre-8u65-linux-x64.rpm

Once the installation has been performed, the Oracle Java should be ready to be used. Usually a system restart is not required on Linux machines. In case you see warning or error message/s during the installation, please check their content and search the Internet for possible solutions. Most of the time the warning/error messages maight refer to missing dependencies (this means that another package needs to be installed before you can install Java) or to unsufficient privileges (this means that you are launching the command with a regular user instead of "root"). If you cannot find the proper course of actions to overcome the issue, please refer to the support documentation or forums for your current Linux distribution.

How to install the official Oracle Java on other Linux distributions

If your Linux distribution does not support RPM or APT package managers, the installation of Oracle Java can be performed manually in this way:

a. On your Linux machine, open the "Terminal".

b. Become root, by typing su on the Terminal and entering the super user password. Instead of becoming root, you can choose to use the sudo feature (which gives your user the root privileges for single commands). If you want to use sudo, just add sudo before each one of the commands you will enter in the Terminal. You will be then required to enter the sudo password.

c. Create the folder /usr/java by issuing the command mkdir /usr/java. If the directory already exists you will see a message indicating that. In this case you can proceed directly to point d.

d. Go to the page https://www.java.com/en/download/linux_manual.jsp

e. If you have a 32 bit system, download the file "Linux" . If you have a 64 bit system, download the file "Linux x64". In either case, please instruct your browser to save the file in the folder /usr/java or move the file to that foder once it has been downloaded.

f. Go back to the Terminal and move to the /usr/java folder by typing cd /usr/java

g. List the content of the folder by typing the command ls -la You should see the file you downloaded. It will be called jre-XuYY-linux-ARCH.tar.gz (where X is the Java family, YY the update number and ARCH will be i586 for 32 bit installer and x64 for 64 bit installer)

h.  Launch this command to perform the installation: tar zxvf jre-XuYY-linux-ARCH.tar.gz  Obviously you need to use the real file name, for example jre-8u65-linux-x64.tar.gz

i. Once done, enter command ls -la You will see the folder /usr/java/jre1.X.0_YY (where X is the Java family, YY the update number)

l.  The Java executables are now present in the folder /usr/java/jre1.X.0_YY/bin 

m. Now check which is the symbolic link used by the system to access the java executables by entering the commands:

which java  - you will receive an output similar to this: /usr/bin/java  From now on we will refer to this path as javasympath.

which javac  - you will receive an output similar to this: /usr/bin/java  From now on we will refer to this path as javacsympath.

which javaws  - you will receive an output similar to this: /usr/bin/java  From now on we will refer to this path as javawssympath.

Unless your are launching the java applications using the full path (for example /usr/java/jre1.X.0_YY/bin/java ...), you would need to tell your system which java executables should be used when a generic java command is issued. In order to to this, you can either update your alternatives files (if your system supports them) or the symbolic links. Here below you can see the instructions, according to your system:

- If your system uses the alternatives files:

n.  Issue the following commands, paying attention to make the necessary substitutions .

update-alternatives --install javasympath java /usr/java/jre1.X.0_YY/bin/java 1

update-alternatives --install javacsympath javac /usr/java/jre1.X.0_YY/bin/javac 1

update-alternatives --install javawssympath javaws /usr/java/jre1.X.0_YY/bin/javaws 1

- If your system does not use the alternatives files:

n. Issue the following commands, paying attention to make the necessary substitutions .

ln -sf  /usr/java/jre1.X.0_YY/bin/java javasympath

ln -sf /usr/java/jre1.X.0_YY/bin/javac javacsympath

ln -sf /usr/java/jre1.X.0_YY/bin/javaws javawssympath

In order to opt back into the Secure Login System, please proceed as follows:

1. Open your browser and go to the web page ibkr.com.

2. Click on Log In > Portal Login

3. Enter your credentials and complete the authentication using your security device

6. You will see a box titled "Secure Login Settings". Within that box, click on the Configure "gear" icon. This will take you to the settings for Secure Login not required for trading.

7. Select the radio button next to "I want to always use my Secure Login Device when logging in" and click on Continue

8. You will receive a confirmation that your settings have been updated. Click on OK to finalize the procedure

 References

• See KB1131 for an overview of the Secure Login System
• See KB1943 for instructions on requesting a replacement Digital Security Card+
• See KB2636 for information and procedures related to Security Devices
• See KB2481 for instructions about sharing the Security Login Device between two or more users
• See KB975 for instructions on how to return your security device to IBKR
• See KB2260 for instructions on activating the IB Key authentication via IBKR Mobile
• See KB2895 for information about Multiple 2Factor System (M2FS)
• See KB1861 for information about charges or expenses associated with the security devices
• See KB69 for information about Temporary passcode validity