Alternative Streaming Quotes for US Equities

概観: 

The SEC Vendor Display Rule requires that brokers give clients access to the NBBO at the point of order entry. In order to provide users with free live streaming market data, we cannot display this free stream when entering an order without the client subscribing to the paid NBBO. Please note, this does not apply to non-IBLLC clients.

Background: 

Under the Rule 603(c) of Regulation NMS (Vendor Display Rule), when a broker is providing quotation information to clients that can be used to assess the current market or the quality of trade execution, reliance on non-consolidated market information as the source of that quotation would not be consistent with the Vendor Display Rule.

All clients (IBKR Lite and Pro) have access to streaming real-time US equity quotes from Cboe One and IEX at no charge. Since this data does not include all markets, we cannot show this quote when entering parameters for a US stock quote. Therefore and according to FINRA's enforcement of the SEC rule, IBKR provides IBLLC US clients a free default snapshot service, “US Snapshots VDR Required”. If clients do not sign up for an NBBO US equity data service and they are an IBLLC client, they will have access to free real-time snapshots when making trading decisions on US stocks. Order routing will not change based on what is shown on the screen. If one is subscribed to NBBO quotes or not, by default the trade will still take place with the assistance of the SMART order router designed to provide the best price for the order.

Please see the sample screenshots below from TWS Classic and TWS Mosaic for what occurs when placing an order without the NBBO streaming subscription for US equities. 

TWS Classic:

1. Screenshot of quotes showing without order entry line item

2. Screenshot of quote going blank when putting in the order entry line item

TWS Mosaic:

1. Screenshot of quotes showing without order entry line item

2. Screenshot of quote going blank when putting in the order entry line item

TWS / IB Gateway and their interaction with Proxy servers

Table of contents

 

Configuration instructions
  1. Can the TWS / IB Gateway operate through a Proxy server, and how?
  2. If I use a SOCKS Proxy server, do I need to configure the TWS / IB Gateway?
  3. If I use a SOCKS Proxy server, do I need to configure the client machines where TWS / IB Gateway runs?
  4. If I use a Web (HTTP) Proxy server, do I need to configure the TWS / IB Gateway?
  5. What alternatives do I have in case I cannot implement a proxy solution on my network?
Common issues
  1. Your computer is set up to use a Proxy, but there is no actual Proxy running on the network
Technical Background
  1. What is a Proxy server?
  2. Which types of Proxy servers are commonly used and where?

 

Configuration instructions

1. Can the TWS / IB Gateway operate through a Proxy?

Upon start-up and during the run-time, the TWS / IB Gateway must establish and maintain direct network connections to our gateways and market data servers1. Such connections are created from random local TCP ports (above 1024) and are directed to TCP ports 4000 and TCP 4001.  Since those are not HTTP connections, they cannot be serviced by a Web (HTTP) Proxy. They can only be serviced by a SOCKS Proxy.

From within the TWS interface, you can access several external services, such as IBKR Client Portal, Statements, Contract details, Bond Search, etc. Those services, being web-based, can be accessed through a Web (HTTP) Proxy (see section 6 for details and configuration) or through a SOCKS Proxy (see sections 4. and 5. for details and configuration). 

 

2. If I use a SOCKS Proxy server, do I need to configure the TWS / IB Gateway?

The TWS / IB Gateway does not contemplate an option for SOCKS proxy forwarding. Therefore, it does not have a place where an explicit SOCKS Proxy host/port can be configured. This does not mean that the TWS / IB Gateway cannot work with a Proxy. It simply means that the TWS / IB Gateway is unaware of the underlying SOCKS proxy setup (proxy-agnostic).

Important Note: While it is impossible for us to determine whether a Proxy is enabled on your network, we assure you that all IBKR platforms, including the TWS, do not impact nor influence your network configuration.

 

3. If I use a SOCKS Proxy server, do I need to configure the client machines where TWS / IB Gateway runs?

The connections started by the TWS / IB Gateway can be redirected to a SOCKS (Application) Proxy through a specific client machine setup. We mention some of them below. Please note that the final decision is yours and none of the below suggestions can be recommended by us as best adapted to your setup and requirements.

3a. Using a Proxy Client software installed on the client machine where TWS / IB Gateway is running

With this setup, the Proxy client will intercept the connections (not only HTTP but for other ports as well) initiated by the TWS / IB Gateway and redirect them to a SOCKS proxy server. The typical benefits of a transparent proxy include a standard enterprise configuration where all clients routed to the Internet will always be filtered and protected no matter what the end users do, or change, on their machines and the added benefit of reduction in typical user’s client-proxy configuration troubleshooting.

3b. Using a so-called Proxifier

This configuration is very similar to the one at point 5a with the only difference that the Proxifier software can be set to redirect to a Proxy all the requests started by a specific process (e.g., C:\Jts\tws.exe; C:\JTS\ibgateway\XYZ\ibgateway.exe), hence instating a process level packet forwarding instead of a port level forwarding. This setup allows handling environments where different proxy servers are used for different applications or where you would like to address a specific application requirement without modifying/disrupting the connectivity schema for other software installed. The advantage of this solution is minimal maintenance since the connectivity schema is bound to the process and not to the hosts/ports.

3c. Using specific network routing on a client machine

With this setup, you can modify the client machine standard network routes, adding new ones in order to forward packets with specific destinations (e.g., Order routing and Market Data servers1) to a different gateway.
This gateway will then be in charge of routing those requests to the destination hosts. This solution has as well the benefit of not modifying/disrupting the connectivity schema for other software installed but usually requires more maintenance on the gateway and on the client machine in case the IP of the destination servers are changed or in case new servers are added.

 

4. If I use a Web (HTTP) Proxy server, do I need to configure the TWS / IB Gateway?

If the Workstations on your local network access the Web content through a Web (HTTP) Proxy, you need to specify the Web Proxy IP Address and port. To do this, click More Options at the bottom of the TWS Login Screen, and enter your Proxy server details in the fields Host and Port (see Figure 1 below). The same fields are present in the IB Gateway Login Screen.

Figure 1.

The Web Proxy you set there will ONLY be used to fetch the web content accessible from within the TWS (e.g., Client Portal, Statements, Product Details, etc.)

 

5. What alternatives do I have in case I cannot implement a proxy solution on my network?
In this case, you might orient yourself towards a different type of access to the IBKR infrastructure, which includes a special connection type and a FIX/CTCI engine setup. This setup would, on the other hand, have different requirements in terms of commissions2.  

 

Common Issues

6. What happens if the proxy configuration on your computer is wrong or outdated?

Occasionally, third-party software, even if already uninstalled, may leave behind a SOCKS proxy configuration on your computer. This may also happen if your computer has been infected with malware. In such cases, the proxy server, although configured, is non-existent or not accessible on the network. In such scenarios, the TWS will show an error message (e.g., No Internet Connectivity) and/or start the "Connection attempt #" loop upon login. The same will happen if the Proxy server exists, but has not been correctly configured on the client machines.

6a. How can I correct the proxy configuration if wrong?

When applicable, we recommend you always consult the IT / Networking team of your company first and ask for guidance.

If you are autonomously managing your network, please follow the instructions below according to the Operating System of your machine/s:

Windows

W.1 Press CTRL+S to open the Windows search

W.2 Type Proxy Settings and press Enter

W.3 If no Proxy is present on your network, make sure the switch "Use a proxy server" is deactivated (see Figure 2 below). If a Proxy server is active on your network, make sure the Address (or hostname) and Port are correctly defined.

Figure 2.

 

Mac

M.1 Click on the Apple icon at the top left corner of the screen and select System Preferences

M.2 Click on Network

M.3 Select the Network connection you are using to access the Internet (e.g. Wi-Fi) and click on it

M.4 Click on the Advanced button and then on the Proxies tab

5. If no proxy is present on your network, make sure all the checkboxes (SOCKS Proxy, Web Proxy, Secure Web Proxy) are deactivated (see Figure 3 below). If a Proxy is present on your network, ensure the Protocol, Address (or hostname) and Port are correct.

Figure 3.

 

7. You are using Public proxies and proxy chains to hide your presence or identity

There are public proxy and proxy chain services purposed to disguise or hide the identity and the activity of the subscriber or to bypass regional restrictions. One of the most famous services is the "Tor" network.

While those services may not necessarily be used for criminal purposes, they render subscriber traceability very difficult when not impossible. Since IBKR is obliged by the financial industry regulators to maintain records of trading activities and trade initiators, we do not allow our clients to reach our systems while using an anonymizing service. If you are using such a service, your TWS connection attempts will be automatically rejected by our gateways.

 

Technical Background

8. What is a Proxy Server?

A proxy server usually acts as a gateway and as a barrier between your local network and the Internet. The proxy listens for outgoing connection requests from the internal workstation/s and forwards them to the desired target host or service on the Internet. When the target replies to such requests, the proxy routes the incoming responses back to the internal workstation/s that initiated the process.

Being the proxy, the only machine of your network actually accessing the Internet, it prevents the other machines and the internal segment of your network (LAN) from being accessible by external actors and hence from being exposed to threats and intrusion attempts.

Additionally, a proxy server can offer a variety of other services, such as web content caching and filtering.

 

9. Which types of Proxy servers are commonly used and where?

Proxy servers are commonly found within enterprise-grade networks. In the vast majority of cases, proxies are not used by individuals since private broadband connections are established through consumer-grade routers that already offer built-in proxy/firewall solutions. An exception is represented by public proxy or proxy chains discussed in detail in the section You are using Public proxies and proxy chains to hide your presence or identity

There are two main types of Proxy servers:

9a. Web (HTTP) Proxies

The HTTP (Hypertext Transfer Protocol) defines the rules and the standards for fetching Web content from a Web server and rendering such content on your Web Browser.

A Web Proxy handles only the routing of HTTP requests and HTTP responses. Those requests are transparently generated and sent by your browser whenever you access a Web page.  Such requests are normally sent using specific ports (TCP 80 and TCP 443). Hence a Web Proxy usually listens for outgoing HTTP requests coming from your internal network (LAN) only on the TCP ports mentioned above.

9b. SOCKS Proxies

SOCKS (Socket Secure) Proxies are designed to handle any type of traffic (not only HTTP/S traffic), generated by any protocol or program (including Trader Workstation).

 

Notes

1. More information about the servers accessed by the TWS is available in IBKB2816.

2. For an overview of the different special connection options and related requirements, please click here.
For an overview of the FIX infrastructure, please click here.

 

How to download and install the IBKR Mobile app from alternative app stores

Background: 

As a consequence of the US Government Huawei ban, the owners of Huawei smartphones will be no longer able to access the Google Play Store and download app from there. If you are affected by this constraint, you will still be able to download and install the IBKR Mobile app from an alternative app store.

Please proceed as follows:

A) Allow your phone to install software from alternative app stores in this way:

1) Go to your phone Settings

2) Under the section System you will find the item Security (it can be called Lock Screen and Security). Click on it  

3) Tick the checkbox (or enable the switch) correspondent to Unknown sources
 
4) Should the system show you a warning message, aknowledge it by clicking OK
 

B) You can now download the IBKR Mobile by clicking on one of the links below, according to the alternative store you want to use:

 

360.cn

1) Click on the image below to open the IBKR Mobile download page:
 
2) Click on the green button on the right

 

 

 

Baidu

1) Click on the image below to open the IBKR Mobile download page:
 
2) Click on the green button on the right

スナップショット・マーケットデータ

背景

IBKRでは対象となるお客様に、銘柄のリアルタイム価格クオートをリクエストできるサービスをご提供しています。「スナップショット・クオート」と呼ばれるこちらのサービスは、リアルタイム価格をストリーミングやアップデートごとに継続的に配信する従来のものとは異なります。スナップショット・クオートは、取引頻度が少ないものの注文発注の際に遅延データの利用をご希望されないお客様にお使いいただける、低コストなデータサービスとしてご提供しております1。詳細は以下をご覧ください。 

クオートの要素

スナップショットのクオートには以下のデータが含まれます:        

  • 直近取引価格
  • 直近数量
  • 直近の取引所
  • 現在のビッド-アスク
  • 現在のビッド-アスクそれぞれの数量
  • 現在のビッド-アスクそれぞれの取引所 

利用可能サービス

サービス 制限 クオートリクエストあたりの料金(USD)2
AMEX (Network B/CTA)   $0.01
ASX Total ASX24へのアクセスなし
一般投資家のみ利用可能
$0.03
Bolsa de Madrid   $0.03
Canadian Exchange Group (TSX/TSXV) IBカナダのクライアントではない一般投資家のみ利用可能 $0.03
CBOT Real-Time   $0.03
CME Real-Time   $0.03
COMEX Real-Time   $0.03
Eurex Core 一般投資家のみ利用可能 $0.03
Euronext Basic 一般投資家のみ利用可能

Euronextの株式、指数、株式派生商品、ならびに指数派生商品を含む
$0.03
German ETF's and Indices 一般投資家のみ利用可能 $0.03
Hong Kong (HKFE) Derivatives   $0.03
Hong Kong Securities Exchange (Stocks, Warrants, Bonds)   $0.03
Johannesburg Stock Exchange   $0.03
Montreal Derivatives 一般投資家のみ利用可能 $0.03
NASDAQ (Network C/UTP)   $0.01
Nordic Derivatives   $0.03
Nordic Equity   $0.03
NYMEX Real-Time   $0.03
NYSE (Network A/CTA)   $0.01
OPRA (US Options Exchanges)   $0.03
Shanghai Stock Exchange 5 Second Snapshot (via HKEx)   $0.03
Shenzhen Stock Exchange 3 Second Snapshot (via HKEx)   $0.03
SIX Swiss Exchange 一般投資家のみ利用可能 $0.03
Spot Market Germany (Frankfurt/Xetra) 一般投資家のみ利用可能 $0.03
STOXX Index Real-Time Data 一般投資家のみ利用可能 $0.03
Toronto Stk Exchange IBカナダのクライアントである一般投資家のみ利用可能 $0.03
TSX Venture Exchange IBカナダのクライアントである一般投資家のみ利用可能 $0.03
UK LSE (IOB) Equities   $0.03
UK LSE Equities   $0.03

1規制当局による要請に基づき、IBKRでは、米国株の遅延クオート情報をインタラクティブ・ブローカーズLLCのお客様にご提供することができなくなりました。

2料金はスナップショット・クオートのリクエストあたりのものになり、基準通貨がUSDでない場合には、相当する額に計算されます。

 

参加資格

  • スナップショット・クオートのリクエストには、マーケットデータの購読および維持に必要となる最低残高を保有している必要があります。
  • スナップショット・クオート機能にはTWSバージョン976.0以上が必要です。

 

価格の詳細

  • 毎月、$1.00分のスナップショットクオートが無料でご利用いただけます。無料スナップショットは、米国内および米国外のクオートリクエストに適用され、無料分を使い切った時点で通知なしに料金が適用されるようになります。スナップショットの使用料は、各営業日の終了時点でご確認いただくことができます。
  • クオート料金の計算は後日になり、通常はスナップショットサービスが利用された翌月の一週目に発生します。月額料金をカバーする現金残高や貸付金額を含む資産価値が十分にない口座は、ポジション強制決済の対象になります。
  • スナップショットの月額料金は、関連するリアルタイムのストリーミング用の月額サービス料金が上限となります。この時点より、その月の残り期間分のストリーミング・クオートが無料配信となります。ストリーミングサービスへは、スナップショットサービスの料金が上限に達した翌日の米国東部標準時18:30頃に切り替わります。ストリーミングサービスは月末の時点で自動的に終了し、リクエストベースのスナップショットサービスに対する料金計算が再開します。各サービスの上限は別計算となりますので、1回のクオートサービスで発生する料金が、別のタイプのサービスの上限計算に含まれることはありません。サンプルの詳細は以下の表をご覧ください。
サービス クオートリクエストあたりの料金(USD) 一般投資家の上限(リクエスト/合計費用)2 プロフェッショナル購読者の上限(リクエスト/合計費用)3
AMEX (Network B/CTA) $0.01 150/$1.50 2,300/$23.00
NASDAQ (Network C/UTP) $0.01 150/$1.50 2,500/$25.00
NYSE (Network A/CTA) $0.01 150/$1.50 4,500/$45.00

 

スナップショット・クオートのリクエスト

デスクトップ取引 - TWS(クラシック):

遅延データが表示されていて、スナップショット許可をお持ちの場合、ティッカーアクションのコラムの下にスナップショットボタンが現れます:

 

スナップショットボタンをクリックすると、クオート詳細のウィンドウが表示されます。シンボルのNBBOが受信され次第、クオート詳細のウィンドウがタイムスタンプを作成し、NBBO情報を含めるクオートの詳細がこのウィンドウに表示されます:


 

ウィンドウの更新リンクをクリックすると、NBBOクオートがアップデートされます。 

例:

上記の例のGOOGは、NASDAQ(Network C/UTP)上場の株式になり、スナップショットのリクエストあたり0.01 USDが発生します。

  • 一般購読家のお客様はGOOGのスナップショット、またはNASDAQ(Network C/UTP)上場のその他の株式のスナップショットをあと149回リクエストすることができ、これを超えるとストリーミングサービスに変わります。
  • プロフェッショナルのお客様の場合はGOOGのスナップショット、またはNASDAQ(Network C/UTP)上場のその他の株式のスナップショットをあと2499回リクエストすることができ、これを超えるとストリーミングサービスに変わります。

上限額に達するまではスナップショットごとのご請求になりますが、上限額に達した時点でそのサービスに対する個別の料金計算はなくなり、ストリーミングサービスに変更されます。

 

デスクトップ取引 - TWS(モザイク):

遅延データが表示されていて、スナップショット許可をお持ちの場合、モニタータブ内の行を選択すると、注文入力ウィンドウにスナップショットのオプションが表示されます。

 


 

+スナップショットボタンをクリックすると、クオート詳細のウィンドウが表示されます。シンボルのNBBOが受信され次第、クオート詳細のウィンドウがタイムスタンプを作成し、NBBO情報が表示されます:

 


 

ウィンドウの更新リンクをクリックすると、NBBOクオートがアップデートされます。

クライアント・ポータル:

遅延データが表示されていて、スナップショット許可をお持ちの場合、ビッド/アスク価格の下の注文チケットウィンドウスナップショットのリンクが現れます:

 

 

スナップショットボタンをクリックすると、クオート詳細のウィンドウが表示されます。シンボルのNBBOが受信され次第、クオート詳細のウィンドウがタイムスタンプを作成します:

 

 

スナップショットのウィンドウの更新リンクをクリックすると、NBBOクオートがアップデートされます。

 

ウェブ取引 - WebTrader:

遅延データが表示されていて、スナップショット許可をお持ちの場合、追加データのコラムの下のマーケットタブに、スナップショットボタンが現れます:

 


 

スナップショットボタンをクリックすると、クオート詳細のウィンドウが表示されます。シンボルのNBBOが受信され次第、クオート詳細のウィンドウがタイムスタンプを作成します:

 

モバイル取引 - IBKRモバイルアプリ:

クオート画面でシンボルをタップすると、クオートボックスが拡張します。遅延データが表示されていて、スナップショット許可をお持ちの場合、スナップショットのリンクが現れます:


スナップショットリンクをタップすると、クオート詳細のウィンドウが表示されます。シンボルのNBBOが受信され次第、クオート詳細のウィンドウがタイムスタンプを作成し、NBBO情報を含めるクオートの詳細がこのウィンドウに表示されます:

 

 

Why do I receive a message stating market data is over the limit?

Background: 

When you open an account with IBKR, you are initially set to receive a minimum of 100 concurrent lines of market data. This means that, either on IBKR Trading Platforms (TWS, IBKR Mobile, Client Portal trading facility) or on API/third party interface, you can simultaneously feed 100 tickers with market data. As explained here, after the first month of trading, your allowance might be increased either automatically (based on your account equity/commission) or manually (by the purchase of Quote Booster packs.)

Note: The same market data allowance is set for all the users of the same account, since it is based on account-wise parameters such as commissions and equities. 

 

Table of contents

 

Why some financial instruments show question marks instead of data?

There are various functions and tools in TWS using market data: watchlists, charts, trading or analytical tools, alarms. In general, any foreground window which actively uses market data for display or for calculations, will increase the total number of market data channels currently opened. Once you have exceeded the maximum Market Data allowance for your account, you will be prevented from receiving additional market data. In this case, one or more tickers will show a "?" instead of actual quotes and your TWS will display the following warning message:

"You have requested data for XXX contracts simultaneously, which exceeds your account current limit of YYY. You may increase your limit by subscribing to market data Booster Packs."

Note: If you have decided to hide the warning by ticking the checkbox "Don't display this message again", you will not see it again next times you exceed the market data limit. Nevertheless you will still see "?" for one or more tickers instead of the actual quotes.

Back to top

 

Where can I check the current market data allowance?

Within TWS, you can check how much of your total market data allowance you are currently consuming in the "Maximum Allowed" window. While in TWS, press the keys Ctrl + Alt + = (on a MAC click: Control + Option + =) and you will see the Maximum allowed pop-up indicating the market data allowance (the value close to "Simultaneous TWS market data subscriptions") and the market data lines currently used (the value close to "Currently subscribed top market data count".)

Back to top

 

 

Which solutions are available to me?

 

  • Reduce the number of financial instruments displayed within your trading platform

To overcome an excessive market data usage, the easiest solution is to reduce the amount of financial instruments present within your trading platform. Here below are some ways to accomplish that:

a. Delete some tickers from your watchlist(s). There might be old tickers you are no longer interested in or there may be expired contracts. Deleting those will reduce the overall market data usage.

b. Minimize or hide one or more watchlist or other tools consuming market data. Only the TWS windows which are active and in the foreground contribute to market data count. If you have floating watchlists/charts and you minimize them or send them to the background, you will actually decrease the overall market data usage by the number of tickers present on those watchlists/charts

c. Use more restrictive filters within Option Trader / Option Chains / Strategy Builder. Those tools often become top market data consumers due to the high number of option contracts they display. All those tools provide filtering based on strike / expiry / trading class. By acting on those filters you can reduce the number of option contracts displayed

Note: Some derivatives contracts (Futures, Options, Future Options) will often consume two market data channel, one for the contract himself and one for the underlying, since the underlying contract is used for Greeks / Volatility calculations

 

  • Purchase Quote Booster pack(s)

 Each Quote Booster pack will cost you 30 USD monthly and will entitle you to 100 additional market data lines (on the top of your current allotment). The maximum number of Quote Booster packs you can purchase for your account is 10.

 

 Back to top

 

How to fix the "Cannot create ... file" error during TWS installation on MacOS

Background: 

The filesystem permissions are controlled by your machines operating system. One of their functions is to secure your files, preventing unauthorized access or undesired modifications to the system and to your personal data.   

Some software on your computer may modify or override the permissions assigned by the operating system. Under certain circumstances, this prevents the TWS installer from accessing the folder where the application core files have to be created (/users/youruser/home/Applications). In such cases, the TWS installation usually displays the error "Cannot create ... file. Shall I try again?"

In this article we explain how to reset the filesystem permission of the "Applications" folder located under your user home folder in order to allow a smooth run of the TWS installation.
 

Procedure:

 
1. On your keyboard, press ⌘CMD + ⇧Shift +H to open your home folder
 Figure 1
 
2. Select the folder "Applications" within your home folder and press ⌘CMD + I to open the Info panel
 Figure 2
 
2. At the bottom right of the panel, click on the padlock
 Figure 3
 
3. To unlock the permissions panel, enter your MacOS credentials and click OK
 Figure 4
 
4. In the line correspondent to "everyone", click on "No Access" (Figure 5) and then select "Read & Write" (Figure 6)
 Figure 5                                                                            Figure 6
 
 
5. Click on the icon bellow the permissions panel and select “Apply to enclosed items..."
 Figure 7
 
6. Now run the TWS installer and click on Next> until you complete the installation
 Figure 8

7. Once the installation has completed successfully, repeat the previous steps from 1. to 5. setting back the permissions of “everyone” to “Read Only” to revert your changes to the initial status

 

 

Complex Position Size

For complex, multi-leg options positions comprising two or more legs, TWS might not track all changes to this position, e.g. a vertical spread where the short leg is assigned and the user re-writes the same leg the next day, or if the user creates a the position over multiple trades, or if the order is not filled as a native combination at the exchange.

If you received a message because you are submitting an order to close a position, roll a position, or modify a position using the “% Change” feature, it means that the maximum quantity of option positions in your account that are available to close for this order is different from that of the original position tracked by TWS.
Before submitting, you should review the order and confirm that the order quantity we have calculated is the correct quantity that you want to trade.

IB TWSとIB KeyのIBKRモバイルへの統合

概要

ユーザーの移行は現在ご利用のアプリの状況によって異なります。以下をご確認ください:

1. スマートフォンを取引のみに使用(IB TWSをインストール済み) - こちらをクリック
2. スマートフォンを認証のみに使用(IB Keyをインストール済み) -  こちらをクリック
3. スマートフォンを取引と認証の両方に使用(IB TWSとIB Keyをインストール済み) - こちらをクリック
4. スマートフォンをデビットカードでの取引に使用(IB Keyをインストール済み) -  こちらをクリック
 

IB TWSをご利用のユーザ―の場合

ご利用のスマートフォンのIB TWSから、IB Keyを使わずにお取引をされていた場合は以下のようになります。
1. 初めてアプリを立ち上げる際に、以下のホーム画面が新しく表示されます。
図1はiOSデバイス用IBKRモバイルのホーム画面です。図2はアンドロイドデバイス用のホーム画面です。

     
図1                                                         図2

2. 取引ボタンをタップしてください。
3. これ以降はすべて今までと同じです。
 

 

取引画面から他の機能にアクセスする

認証モジュールやデビットカード機能など、IBKRモバイルの別の機能へのアクセスを
ご希望の場合:

iOSの場合(図3)
1. 「さらに表示」メニュー(画面の右下の端にあります)を開いてください。
2. ページの一番下までスクロールしてください。
アンドロイドの場合(図4)
1. アプリのメニューを開いてください。
2. 下にある「アプリの設定」項目までスクロールしてください。

  
図3                                                                                                図4
 

IB Keyをご利用のユーザーの場合

有効化

1. IBKRモバイルを立ち上げて、認証をタップしてください。
2. アプリがIB Keyがインストールされたことを検出し、それ以降のアクションを表示します。
アップデートの自動移行(図5)をしてからの自動移行になるか、
後にマニュアルでの移行のどちらかになります。

     
図5                                                       図6                                                 図7

移行の完了後にスタンドアローンのIB Keyアプリ(過去にお客様が認証されたもの)起動すると、
次の画面(図8)が表示されます


 図8

 

毎日のオペレーション


A. ログインの際、インターネット接続がある場合には特に変更はなく、シームレス
認証プロセスが使用されます:
1. TWSやアカウント・マネジメント、WebTraderやIBKRモバイルの該当する欄にログイン情報を
入力してください。ログインをクリックしてください。
2. システムからお客様のスマートフォンの画面に通知が送信されますので、これをタップしてください。
3. ご利用のデバイスにより、カメラを使用しての顔認識やセンサー(iOS)による指紋認証を行うか、
PINコード(アンドロイドの場合)を入力してください。システムが自動的に進んでいきます。


B. インターネット接続がない場合には、IBKRモバイルのチャレンジ-レスポンス・モードをご利用ください:
1. TWSやアカウント・マネジメント、WebTraderやIBKRモバイルの該当する欄にログイン情報を
入力してください。「ログイン」をクリックしてください。
2. 「通知を受信していません」というリンクをクリックしてください。
3. IBKRモバイルを立ち上げて「認証」をタップしてください。
4. スマートフォンアプリのチャレンジ欄に、ログイン画面に表示される数字を入力して
ください。「作成」ボタンをタップしてください。
5. スマートフォンアプリに表示される数字をログイン画面のレスポンス欄に入力して
ください。「ログイン」をクリックしてください。

 

IB TWSとIB Keyの両方をご利用の場合

1. IBKR認証モジュールの有効化手順をまず完了させてください。
モバイルアプリ(こちらをクリック)。
2. IBKRのホーム画面にある取引ボタンをタップして、取引画面にログインしてください。
モバイルアプリ(こちらをクリック)。

 

IBデビットカードをご利用の場合

1. IBKR認証モジュールの有効化手順をまず完了させてください。
モバイルアプリ(こちらをクリック)。
2. IBKRモバイルアプリのホーム画面にあるデビットカードのボタンをタップしてください。これ以降はすべて
今までと同じです

 

 

How to overcome the "Downloading settings from server failed" error

Background: 

Store settings on server allows clients the ability to store their Trader Workstation (TWS) settings/configuration on the cloud and retrieve them at anytime from another computer. This feature allows you to use the layout of a specific user on two or more machines.

In some specific circumstances, the operation which stores/downloads the settings to/from the cloud may fail and the following error message may appear shortly after the TWS has loaded on the screen:

 

 

 How to overcome this error message?

 The underlying causes of this message are usually the following:

  • ACCESS TO THE LOCAL MACHINE IS BLOCKED: A security setup, such as a firewall or antivirus, prevents the access of this computer to the cloud storage. This prevents TWS from accessing the remote server, thus disallowing the settings file upload or download. Recommended workaround: set up an exception on the firewall or antivirus in order to exclude the TWS executable file (c:\Jts\tws.exe) or the entire TWS folder (C:\Jts) from the real time security scan. The procedure to set an exclusion may vary, according to the software you are using, therefore we recommend consulting the user guide or the on-line documentation of your specific security program.
     
  • ACCESS TO THE REMOTE SERVER IS BLOCKED: A firewall or proxy service blocks the communication with the cloud storage through the network on which this computer is. In this scenario, you (or your IT / Networking departments, in case you do not have the rights for such an operation) can modify the firewall or proxy settings to allow the computer to communicate with the cloud server s3.amazonaws.com on the TCP port 443. For additional details about the hosts/ports which needs to be allowed for the proper TWS operation, please see as well the section "DESKTOP TWS" of KB2816. Please refer to the documentation of your specific software in order to create specific rules for your firewall or proxy system.

 

See KB2323 for instructions on how to restore TWS settings from external storage
See KB2320 for instructions on transferring settings from one user to another

 

Why is my chart delayed, showing question marks or only partially populated?

Background: 
What  are SMART Charts and how are they generated?

The SMART charting mechanism analyzes and compares the market data coming from all venues a given contract is traded on and graphically displays the most favorable quotes.

When all the data streams are live, the data points are available for all sources and for each time point, thus they can be fully compared. The resulting SMART chart will be up to date and fully populated, moreover it will constantly and automatically update1.  

The comparison between non synchronized market data streams (some live and some delayed) is just partially possible, since the delayed feeds are lacking data points for the last 15 or 20 minutes. Therefore, within that time frame, the SMART chart will usually display a series of yellow question marks to indicate unavailability of source data. In this case the SMART Chart will not update automatically.

When the lack of data points is more extensive or when the Exchange does not distribute delayed data for a given contract, the correspondent SMART Chart may be completely blank.

What should I do to obtain a fully populated, up-to-date chart?

If your trading method is based on SMART charts, you would need to activate the live market data subscriptions for all the marketplaces your financial instruments are traded on2. For additional details, please see KB1201

If your trading method does not require SMART charts, you can decide to use Direct chart routing as a workaround.

A Directed Chart will allow you to graphically represent the market data coming from a single, specific Exchange. When possible, we suggest to select the primary marketplace for the product for this purpose, since this is usually the one offering the highest liquidity and trade volume, hence normally providing the most favorable quotes. If you have subscribed the market data for that venue, the resulting Directed Chart will be fully populated, up to date and it will update automatically1.

 
How do I set up a Directed Chart?

1.  Within a watchlist, type the contract symbol and press Enter on your keyboard.


2.  When then contract selection menu appears, select the item Stock (Directed). If you do not see this item, click on the small down arrow at the bottom of the menu to reveal the hidden menu items.


3.  The Exchange selection screen will appear. You can now select the main Exchange for the product or the Exchange for which you have an active live market data subscription. Once done, click OK.


4.  Within your watchlist you will see a newly created Directed Ticker line. It will contain the contract symbol and, preceded by the @ sign, the Exchange you selected at the previous step. Right click on that directed ticker line and select Chart > New Chart

 

5. The chart will be shown. On the left side of the toolbar, after the contract symbol, you will see the Exchange you selected preceeded by a @ sign, indicating that this is a Directed Chart.
 

Notes
1. In order for the chart to update automatically, the checkbox "Keep chart up to date" has to be activated in the Chart Parameters panel. The panel is reachable directly within the chart window, from the top menu Edit.
2. Alternative streaming quotes for EU equities are available to clients with non-professional or non-commercial market data subscriber status. The complimentary real-time streaming Best Bid and Offer and last sale quotes on European Equities will be aggregated from exchanges such as Cboe Europe, Gettex, Tradegate and Turquoise. The data will display in the SMART quote line and can be used to generate a chart as well. Users who would like to receive the full EBBO (European Best Bid and Offer) will need to subscribe to the individual exchange subscriptions.

 

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