Once your mobile phone number has been verified in the Client Portal, you should immediately be able to receive text messages (SMS) from IBKR directly to your mobile phone. This article will provide you with basic troubleshooting steps in case you are unable to receive such messages.
1. Activate the IBKR Mobile Authentication (IB Key) as 2-Factor security device
In order to be independent of wireless/phone carrier-related issues and have a steady delivery of all IBKR messages we recommend to activate the IBKR Mobile Authentication (IB Key) on your smartphone.
The smartphone authentication with IB Key provided by our IBKR Mobile app serves as a 2-Factor security device, thereby eliminating the need to receive authentication codes via SMS when logging in to your IBKR account.
Our IBKR Mobile app is currently supported on smartphones running either Android or iOS operating system. The installation, activation, and operating instructions can be found here:
2. Restart your phone:
Power your device down completely and turn it back on. Usually this should be sufficient for text messages to start coming through.
Please note that in some cases, such as roaming outside of your carrier's coverage (when abroad) you might not receive all messages.
3. Use Voice callback
If you do not receive your login authentication code after restarting your phone, you may select 'Voice' instead. You will then receive your login authentication code via an automated callback. Further instructions on how to use Voice callback can be found in IBKB 3396.
4. Check whether your phone carrier is blocking the SMS from IBKR
Some phone carriers automatically block IBKR text messages, as they are wrongly recognized as spam or undesirable content. According to your region, those are the services you can contact to check if a SMS filter is in place for your phone number:
In the US:
In India:
In China:
References:
The process of converting an individual or joint account to grantor trust account is outlined below:
Due to the manual steps and scheduling required, you should allow a minimum of one week after trust account approval and submitting your request for the transfer to take effect.
IMPORTANT NOTES
Introduction
Following the establishment of Interactive Brokers Australia Pty Ltd (IB Australia), who holds an Australian Financial Services License, number 453554, Australian residents maintaining an account with Interactive Brokers LLC (IB LLC) will have their account transferred to IB Australia as IB LLC intends to cease business in Australia. Outlined below are the steps required to initiate the transfer and information regarding the account holder's relationship with IB Australia following the transfer.
How To Transfer Your Account To IB Australia
Moving your account to IB Australia is easy. The process is simple because we will use the information and documents we already have on file for you. The transfer process is initiated once you sign the online authorisation form. This form will be presented to you immediately upon log in to Account Management. Once the form has been signed your account will be scheduled for transfer, with the transfer typically taking effect over a weekend (with consideration given to weekends which coincide with option expiration processing).
Click Here to Authorise the Transfer of Your Account
We encourage you to complete the application to transfer to IB Australia as soon as possible.
Products offered by IB Australia
As a client of IB Australia, you will continue to be able to trade all of the exchange traded products you currently have access to (including local and global stocks, bonds, options, futures, etc.) through Interactive Brokers’ award winning trading platform and software. For further information on IB Australia's products and services, please see our website.
Australian regulatory status
Upon transfer of your account to IB Australia, you will automatically be designated as a retail client. However, if it appears that you may qualify as a wholesale investor or as a professional investor, or if you believe that you would qualify for either, you will have the option to complete and submit the required documentation for IB Australia to consider.
Offering margin under IB Australia
IB Australia have decided that they will not be offering margin accounts to a corporate entity which is designated as a retail client. As a result, if you currently have a margin account and you have not submitted the required documentation to allow IB Australia to categorize you as either a wholesale client or a professional investor, upon transfer of your account to IB Australia, you will not be able to use your margin account for any new purchases. If you think that you might qualify as either a wholesale client or a professional investor, and you would like to retain the benefits of a margin account with IB Australia, please ensure that you complete and submit the required documentation as soon as possible.
You should also note that IB Australia only offers risk based margin accounts, similar to our Portfolio Margin accounts under IB LLC. If you currently have a Reg T margin account and would like to simulate and review the margin changes after the migration, please login to our TWS trading platform, go to the Account window and select Margin Requirements then Portfolio Margin.
Client Money Considerations
Transfer Of Money From IB LLC To IB Australia: IB LLC and IB Australia are separate legal companies. When you complete the application to transfer your account to IB Australia, you will be directing IB LLC to close your account, transfer your positions, and pay to IB Australia all of the cash currently in your account. Upon receiving these funds, IB Australia will pay the funds into an IB Australia Client Money Account (discussed in more detail below). The actual transfer will occur as soon as practicable following the opening of your account with IB Australia.
Money To Be Held On Trust By IB Australia: IB Australia is required to handle all money that it receives from you or on your behalf in accordance with Part 7.8 of the Corporations Act. In other words, IB Australia is required to maintain one or more trust/segregated client money accounts (Client Money Accounts) with a bank for the holding of monies it receives for or from its clients. This money is held on trust for IB Australia's clients. IB Australia will initially only hold client money in Australian dollars (AUD), U.S. dollars (USD), British Pounds (GBP), or Euros (EUR).
For the purposes of this article, these currencies will be referred to as IBA supported currencies.
Conversion Or Withdrawal Of Non IBA supported currency Balances Before Transfer: You will be given a choice in the IB Australia application process as to which of these supported currencies you would like as your base currency. If you have cash balances in currencies other than IBA supported currencies (AUD, USD, GBP or EUR) these will to be converted into your nominated base currency upon the transfer of your account to IB Australia. The exchange rate that will apply to such a conversion will be the best rate that is reasonably available to IB LLC through its existing liquidity providers when it performs the conversion.
Client Assets And Positions – Transition
When you transfer your account to IB Australia, IB Australia will be your service provider, not IB LLC. When you trade through your IB Australia account, IB Australia will execute Australian market transactions for you, and will arrange for offshore brokers to execute transactions in offshore markets, including IB LLC and other Interactive Broker Group affiliates, as appropriate. In those markets, the offshore brokers will treat IB Australia as their client (and IB Australia will operate omnibus client accounts with those brokers to cover transactions for IB Australia's clients).
IB Australia will replace IB LLC as your custodian. IB Australia will hold all assets that you purchase through IB Australia on your behalf subject to IB Australia’s General Terms, which are available here.
Please refer to IB Australia’s Financial Services Guide, which provides important information about the custody services that IB Australia provides and the sub-custodians that IB Australia uses.
The following is a brief summary of the asset and position holding arrangements going forward:
Assets/Positions | Past IB LLC Arrangement | Future IB Australia Arrangement |
Australian securities | IB LLC as custodian (and IB Australia as sub-custodian and executing broker) |
IB Australia as custodian and BNP Paribas Securities Services (as sub-custodian and clearing participant) |
Foreign securities | Foreign sub-custodian (including IB LLC affiliates) | IB Australia as custodian and IB LLC as sub-custodian. |
Australian exchange traded derivatives |
IB Australia (clearing participant) | IB Australia (clearing participant) |
International exchange traded derivatives |
Foreign broker/clearing participant in relevant market |
Foreign broker/clearing participant in relevant market |
FX positions | Contract with IB LLC | Contract with IB Australia |
When you agree to transfer your account to IB Australia, you will be instructing and authorising IB Australia and IB LLC to do all things reasonably required to facilitate the transfer of all assets and positions from your IB LLC account to your new IB Australia account, including to amend their books and records to reflect the transition, and to give appropriate instructions and directions to sub-custodians, clearing participants and other external providers.
Please note that if you hold positions in products that IBA does not support, such as OTC Metals, these positions will be closed out prior to transfer by IBA at the prevailing price. It is recommended that you close these out prior to completing the transfer form.
In addition, if you participate in the Stock Yield Enhancement Program (SYEP), IB Australia does not as yet support this service. You will not be able to participate in this once your account is transferred to IB Australia.
In order to ensure continued compliance with our regulatory obligations, Interactive Brokers Australia has decided that we will NOT accept any other form of collateral except cash for the purposes of determining whether you can trade or hold ASX24 products. If the margin requirements of ASX24 products cannot be met using cash, an account will be subject to automated liquidation.
A new IB account number will be assigned and our deposit Instructions may change. Prior to making any new deposits, we ask that you obtain the new deposit instructions through Account Management.
The Insured Bank Deposit Sweep Program is available to only those non-U.S. residents whose account is carried with IBLLC, the U.S. broker, or IB-UK, the introducing broker. If your account was previously carried by IBLLC, but is now carried by IB Australia, your account is no longer eligible for the Insured Bank Deposit Sweep Program. Further information is available at this link:
What If I Choose Not To Transfer My Account To IB Australia or Don't Act?
You are not required to transfer your account to IB Australia but you will need to close or transfer you account ASAP as IB LLC intends to cease providing financial services in Australia very soon. This means IB LLC will cease offering financial services and products to Australian residents, including you. This will impact you as follows:
If your account remains open and you have not opened a new account with IB Australia before a
nominated date of which we will be informed, then IB LLC (U.S.) will, under the terms of its Customer
Agreement with you, impose trading restrictions on your account, including prohibiting you from
opening new positions and may transfer your account to IB Australia.
What Happens When IB LLC (U.S.) Transfers My Account To IB Australia?
Please note the following information is only relevant if you do not apply to transfer your Account(s) to IB Australia prior to a date we will inform you of.
If you have NOT applied to transfer your account(s) to IB Australia, then IB LLC (U.S.) will be forced to assign your account(s) to IB Australia. When this happens, IB Australia will be holding your account under the same agreement that you held the account with IB LLC (U.S.).
You will be prohibited from opening new positions until you accept the legal terms that govern and the disclosures that relate to IB Australia’s account offering; you can, however, apply to withdraw your funds and transfer positions to 3rd party brokers.
Please also note the following:
Other
IB requires that clients verify their mobile phone in order to receive account and trade related communication directly via SMS. Clients who fail to verify their phone will be subject to trade restrictions pending completion of this process. Verification is performed online and the steps for doing so are outlined below.
In case your account has been already opened but your mobile number has not been yet verified, please jump directly to KB2552 to complete the verification process.
When completing your Interactive Brokers Account Application, you will see a blue bar at the top of the page that says "CONFIRM MOBILE NUMBER."
You can click on that bar any time during steps 1-4. Once you do, you will see this window:
Once you have entered your full number, it will be recognized and a confirmation message is sent immediately. Validate your phone number by entering the SMS Code received in the Confirmation Code field and click Submit.
If you are unable to do this during the application process, you can always confirm it on the Application Status page
OVERVIEW
IB is required by regulation to verify the identity and address of each applicant and, where copies of physical documents are required, is often subject to local rules as to the type and form of documents which may be accepted. In the case of Australian residents, documents can only be accepted if certified as a true copy of the original by an approved individual. A list of such individuals along with other requirements and document submission instructions is outlined below.
LIST OF APPROVED CERTIFIERS
1Person must be authorized/licensed/registered under Australian law.
OTHER REQUIREMENTS
Each page of the document being certified must contain the certifiers signature plus the following statement: "I certify this document to be a true and accurate copy of the original as sighted by me". Have the certifying party complete the Certified Copy Certificate Form for fastest processing. If you do not use the above form, ensure to include the following information on the first page of the document being certified:
DOCUMENT SUBMISSION
Documents cannot be sent electronically and must be delivered to IB by mail or courier.
New Accounts Department
Interactive Brokers Australia Pty Ltd
P.O. Box R229
Royal Exchange, NSW 1225
Australia
Courier
New Accounts Department
Interactive Brokers Australia Pty Ltd
Level 40 Grosvenor Place
225 George Street, Sydney, NSW 2000
Australia
This guide contains instructions for a Trust to complete the online tax information and to electronically submit a W-9 or W-8BEN.
Your U.S. income tax classification determines the tax form(s) required to document the account.
You must login to Account Management with the trust's primary username to access the Tax Form Collection page.
a. Click Manage Account > Account Information > Tax Information > Tax Forms.
IBKR offers three types of joint accounts: Tenants with Rights of Survivorship, Tenancy in Common and Community Property. Each of these joint account types is limited to two account holders.
Applicants interested in opening an account with multiple owners in excess of two may consider the corporate, partnership, limited liability company or unincorporated legal structure account types offered by IBKR. Note that documentation establishing proof of formation and address are generally required at the point of application.
The process of adding a second owner to an existing single account for purposes of converting to a joint account is outlined below:
Informations sur la manière de remplir le nouveau questionnaire destiné aux non-professionnels.
Le NYSE ainsi que la plupart des Bourses américaines exigent que les fournisseurs confirment avec certitude le statut de chaque client Non-Professionnel avant de leur permettre de recevoir des données de marché. À l'avenir, le questionnaire pour Non-Professionel sera utilisé pour déterminer et confirmer le statut de chaque client en termes d'accès aux données de marché. Conformément aux exigences de la Bourse, si les clients ne sont pas identifiés comme non-professionnels, ils se verront attribuer par défaut le statut de professionnels. Ce procédé vise à garantir et conserver le bon statut ouvrant accès aux données de marché pour tout nouvel abonné. Pour une définition du statut de professionnel, veuillez consulter l'article ibkb.interactivebrokers.com/article/2369.
Vous devrez répondre à chaque question de ce questionnaire afin que votre statut de non-professionnel puisse être déterminé. Les Bourses exigeant la confirmation de la preuve de la désignation de non-professionnel, un questionnaire incomplet ou ambigu aboutira à l'attribution du statut de Professionnel jusqu'à ce que le statut puisse être confirmé.
Si ce statut était amené à changer, veuillez contacter votre service d'assistance.
Clarification des questions:
a) Recevez-vous des informations financières (y compris des informations d'actualité ou de prix concernant des titres, contrats ou autres instruments financiers ?
Explication : recevez-vous et utilisez-vous les données de marché pour le compte d'une entreprise ou toute autre organisation, en dehors de l'utilisation personnelle que vous en faite sur ce compte ?
b) Réalisez-vous des opérations de trading de titres , de contrats ou de produits Forex pour le bénéfice d'une personne morale, d'une société de personnes, d'une fiducie professionnelle, d'un club d'investissement ou d'une autre entité ?
Explication : tradez-vous pour votre propre compte ou pour le compte d'une organisation (Ltd, LLC, GmbH, Co., LLP, Corp, SARL, SA, etc.) ?
c) Avez-vous conclu un accord de (a) partage de profit pour vos activités de trading ou (b) de rémunération de vos activités de trading ?
Explication : percevez-vous une rémunération ou rétribution pour réaliser du trading ou partagez-vous les profits de vos activités de trading avec une entité ou personne tierce ?
d) Recevez-vous un espace de travail, de l'équipement ou tout autre avantage en contrepartie de votre trading ou travail en tant que consultant financier d'une personne, entreprise ou entité ?
Explication : êtes-vous rémunéré ou percevez-vous une rétribution sous quelque forme que ce soit pour vos activités de trading, cette rétribution n'étant pas nécessairement monétaire.
a) Agissez-vous actuellement, de quelque manière que ce soit, en qualité de conseiller en investissement ou négociateur-courtier ?
Explication: êtes-vous rémunéré pour gérer les actifs d'une tierce-partie ou pour conseiller d'autres personnes sur la manière de gérer leurs actifs ?
b) Etes-vous engagé en tant que gestionnaire d'un patrimoine constitué de titres, contrats ou Forex ?
Explication : êtes-vous rémunéré pour gérer des titres, contrats ou produits Forex ?
c) Utilisez-vous actuellement ces informations financières de manière professionnelle ou dans le but de gérer les actifs de votre employeur ou de la société qui vous emploie ?
Explication : utilisez-vous les données à de fins commerciales dans le but spécifique de gérer les actifs de votre employeur ou de la société qui vous emploie ?
d) Utilisez-vous le capital de toute autre personne ou entité dans le cadre de vos activités de trading ?
Explication : y a t-il sur votre compte des actifs appartenant à une autre entité que la vôtre ?
a) Distribuez-vous, redistribuez-vous, publiez-vous, mettez-vous à la disposition d'un tiers ou fournissez-vous des informations financières découlant de ce service à une quelconque autre tierce partie ?
Explication : envoyez-vous des données à des tiers ou en recevez-vous de leur part d'une quelconque façon ?
a) Etes-vous actuellement enregistré ou qualifié en tant que trader de titres auprès d'une agence de titres, ou auprès d'un marché de matières premières ou contrats à terme, ou êtes-vous un conseiller en investissement auprès d'une Bourse nationale ou d'État, un organisme régulateur, une association professionnelle ou une institution professionnelle reconnue ? i, ii
OUI☐ NON☐
i) Veuillez trouver ci-dessous une liste non-exhaustive d'exemples d'organismes régulateurs :
ii) Veuillez trouver ci-dessous une liste non-exhaustive d'exemples d'organismes autorégulateurs :
Les questions de sécurité font partie d'un ensemble de mesures de sécurité qu'IB a mis en place pour protéger votre compte. Nous vous recommandons de suivre les conseils suivants pour choisir efficacement vos questions et réponses de sécurité :
1. Choisir des questions auxquelles vous répondrez systématiquement de la même manière et dont vous vous souviendrez à l'avenir de la réponse.
2. Utilisez des réponses courtes, d'un mot si possible.
3. Méfiez-vous des mots contenant des espaces. Si vous optez pour" San Diego ", le système rejettera "SanDiego."
4. Évitez d'utiliser des réponses originales ou décalées car il y a de fortes chances que vous ne vous en souveniez pas.
5. Sélectionnez une question qui ne peut pas se deviner ou se trouver facilement, n'impliquant qu'une seule réponse ou pour laquelle il y a peu de chances de deviner la réponse.
6. Sélectionnez une question dont la réponse a peu de chances d'être connue par d'autres personnes, telles qu'un membre de votre famille, des amis proches, un ex-conjoint ou une autre personne significative.
7. Choisissez une question dont la réponse est constante et peu susceptible de changer.