FaceKom面談的系統要求

根據法規要求,盈透證券中歐有限公司(“IBCE”)須通過視頻面談的方式確認賬戶申請人的身份。面談將通過監管當局認可的遠程客戶身份識別系統進行,該系統由FaceKom提供。以下是參加IBCE視頻面談的最低系統要求:

  • 臺式電腦、手提電腦或移動設備:安卓OS 4+ 及Chrome,或安卓5+內置Chrome,iOS Safari 11。
  • 臺式電腦/手提電腦支持的瀏覽器: Google Chrome v44或更新的版本,Mozilla Firefox v39或更新的版本,Opera(2018年以後),Microsoft Edge 15+ Safari 11。
  • 硬件要求:Intel Core i3, i5或i7(AMD或同等配置),RAM:最小2GB。攝像頭:推薦使用HD (720p)。

 

System requirements for FaceKom interviews

Interactive Brokers Central Europe ZRt ("IBCE") is required, by regulation, to confirm applicant's identity via video interview. Interviews are conducted using a regulatory compliant remote client identification system offered by FaceKom. The minimum system requirements necessary to participate in the IBCE video interview are as follows:

  • PC, laptop or mobile devices: Android OS 4+ and Chrome or Android 5+ with built-in Chrome, iOS Safari 11+.
  • Supported browsers from PC / laptop: Google Chrome v44 or later, Mozilla Firefox v39 or later, Opera (since 2018), Microsoft Edge 15+ Safari 11.
  • Hardware requirements: Intel Core i3, i5, or i7 (AMD or equivalent), RAM: minimum 2GB. Camera: HD (720p) is recommended.

股票收益提升計劃(SYEP)常見問題

股票收益提升計劃推出的目的是什麽?
股票收益提升計劃可供客戶通過允許IBKR將其賬戶內原本閑置的證券頭寸(即全額支付和超額保證金證券)出借給第三方來賺取額外收益。參與此計劃的客戶會收到用以確保股票在借貸終止時順利歸還的抵押(美國國債或現金)。

 

什麽是全額支付和超額保證金證券?
全額支付證券是客戶賬戶中全款付清的證券。超額保證金證券是雖然沒有全款付清但本身市場價值已超過保證金貸款餘額的140%的證券。

 

客戶股票收益提升計劃的借出交易收益如何計算?
客戶借出股票的收益取决于場外證券借貸市場的借貸利率。借出的股票不同,出借的日期不同,都會對借貸利率造成很大差异。通常,IBKR會按自己借出股票所得金額的大約50%向參與計劃的客戶支付利息。

 

借貸交易的抵押金額如何確定?
證券借貸的抵押(美國國債或現金)金額採用行業慣例確定,即用股票的收盤價乘以特定百分比(通常爲102-105%),然後向上取整到最近的美元/分。每個幣種的行業慣例不同。例如,借出100股收盤價爲$59.24美元的美元計價股票,現金抵押應爲$6,100 ($59.24 * 1.02 = $60.4248;取整到$61,再乘以100)。下表爲各個幣種的行業慣例:

美元 102%;向上取整到最近的元
加元 102%;向上取整到最近的元
歐元 105%;向上取整到最近的分
瑞士法郎 105%;向上取整到最近的生丁
英鎊 105%;向上取整到最近的便士
港幣 105%;向上取整到最近的分

更多信息,請參見KB1146

 

股票收益提升計劃下的抵押如何保管以及保管在何處?

對於IBLLC的客戶,抵押將採用現金或美國國債的形式,並將轉入IBLLC的聯營公司IBKR Securities Services LLC (“IBKRSS”)進行保管。您在該計劃下借出股票的抵押會由IBKRSS以您爲受益人保管在一個賬戶中,您將享有第一優先級擔保權益。如果IBLLC違約,您將可以直接從IBKRSS取得抵押,無需經過IBLLC。請參見 此處的《證券賬戶控制協議》瞭解更多信息。對于非IBLLC的客戶,抵押將由賬戶所在實體保管。例如,IBIE的賬戶其抵押將由IBIE保管。

 

退出IBKR股票收益提升計劃或賣出/轉帳通過此計劃借出的股票會對利息造成什麽影響?

交易日的下一個工作日(T+1)停止計息。對於轉帳或退出計劃,利息也會在發起轉帳或退出計劃的下一個工作日停止計算。

 

參加IBKR股票收益提升計劃有什麽資格要求?

可參加股票收益提升計劃的實體*
盈透證券有限公司(IB LLC)
盈透證券英國有限公司(IB UK)(SIPP賬戶除外)
盈透證券愛爾蘭有限公司(IB IE)
盈透證券中歐有限公司(IB CE)
盈透證券香港有限公司(IB HK)
盈透證券加拿大有限公司(IB Canada)(RRSP/TFSA賬戶除外)
盈透證券新加坡有限公司(IB Singapore)

 

可參加股票收益提升計劃的賬戶類型
現金帳戶(申請參加時賬戶資産超過$50,000美元)
保證金賬戶
財務顧問客戶賬戶*
介紹經紀商客戶賬戶:全披露和非披露*
介紹經紀商綜合賬戶
獨立交易限制賬戶(STL)

*參加的賬戶必須是保證金賬戶或滿足上述現金帳戶最低資産要求的現金帳戶。

盈透證券日本、盈透證券盧森堡、盈透證券澳大利亞和盈透證券印度公司的客戶不能參加此計劃。賬戶開在IB LLC下的日本和印度客戶可以參加。

此外,滿足上方條件的財務顧問客戶賬戶、全披露介紹經紀商客戶和綜合經紀商可以參加此計劃。如果是財務顧問和全披露介紹經紀商,必須由客戶自己簽署協議。綜合經紀商由經紀商簽署協議。

 

IRA賬戶可以參加股票收益提升計劃嗎?
可以。

 

IRA賬戶由盈透證券資産管理公司(Interactive Brokers Asset Management)管理的賬戶分區可以參加股票收益提升計劃嗎??
不是。

 

英國SIPP賬戶可以參加股票收益提升計劃嗎?
不是。

 

如果參加計劃的現金帳戶資産跌破最低資産要求$50,000美元會怎麽樣?
現金帳戶只有在申請參加計劃當時必須滿足這一最低資産要求。之後資産跌破此要求並不會對現有借貸造成任何影響,也不影響您繼續借出股票。

 

如何申請參加IBKR股票收益提升計劃?
要參加股票收益提升計劃,請登錄客戶端。登錄後,點擊 使用者菜單(右上角的小人圖標),然後點擊設置。然後,在賬戶設置內,尋找交易板塊並點擊股票收益提升計劃 以申請參加。您將會看到參加該計劃所需填寫的表格和披露。閱讀並簽署表格後,您的申請便會提交處理。可能需要24到48小時才能完成激活。

 

如何終止股票收益提升計劃?
要退出股票收益提升計劃,請登錄客戶端。登錄後,點擊使用者菜單 (右上角的小人圖標),然後點擊 設置。在賬戶 設置板塊內會找到交易,然後點擊股票 收益 提升 計劃,然後依照所需步驟。您的申請便會提交處理。 中止參加的請求通常會在當日結束時進行處理。
 

 如果一個賬戶參加了計劃然後又退出,那麽該賬戶多久可以重新參加計劃?
退出計劃後,賬戶需要等待90天才能重新參加。

 

哪些證券頭寸可以出借?

美國市場 歐洲市場 香港市場 加拿大市場
普通股(交易所掛牌、粉單和OTCBB) 普通股(交易所掛牌) 普通股(交易所掛牌) 普通股(交易所掛牌)
ETF ETF ETF ETF
優先股 優先股 優先股 優先股
公司債券*      

*市政債券不適用。

 

借出IPO後在二級市場交易的股票有什麽限制嗎?
沒有,只要賬戶本身沒有就相應的證券受到限制就可以。

 

IBKR如何確定可以借出的股票數量?
第一步是確定IBKR有保證金扣押權從而可以在沒有客戶參與的情况下通過股票收益提升計劃借出的證券的價值(如有)。根據規定,通過保證金貸款借錢給客戶購買證券的經紀商可以將該客戶的證券借出或用作抵押,金額最高不超過貸款金額的140%。例如,如果客戶現金餘額爲$50,000美元,買入市場價值爲$100,000美元的證券,則貸款金額爲$50,000美元,那麽經紀商對$70,000美元($50,000的140%)的證券享有扣押權。客戶持有的證券超出這一金額的部分被稱爲超額保證金證券(此例子中爲$30,000),需要記在隔離賬戶,除非客戶授權IBKR通過股票收益提升計劃將其借出。

計算貸款金額首先要將所有非美元計價的現金餘額轉換成美元,然後减去股票賣空所得(轉換成美元)。如果結果爲負數,則我們最高可抵押此數目的140%。此外,商品賬戶段中持有的現金餘額和現貨金屬和差價合約相關現金不納入考慮範圍。 詳細說明請參見此處

例1: 客戶在基礎貨幣爲美元的賬戶內持有100,000歐元,歐元兌美元匯率爲1.40。客戶買入價值$112,000美元(相當於80,000歐元)的美元計價股票。由於轉換成美元後現金餘額爲正數,所有證券被視爲全額支付。

項目 歐元 美元 基礎貨幣(美元)
現金 100,000 (112,000) $28,000
多頭股票   $112,000 $112,000
淨清算價值     $140,000

例2: 客戶持有80,000美元、多頭持有價值$100,000美元的美元計價股票並且做空了價值$100,000美元的美元計價股票。總計$28,000美元的多頭證券被視爲保證金證券,剩餘的$72,000美元爲超額保證金證券。計算方法是用現金餘額减去賣空所得($80,000 - $100,000),所得貸款金額再乘以140% ($20,000 * 1.4 = $28,000)

項目 基礎貨幣(美元)
現金 $80,000
多頭股票 $100,000
空頭股票 ($100,000)
淨清算價值 $80,000

 

IBKR會把所有符合條件的股票都借出去嗎?
不保證賬戶內所有符合條件的股票都能通過股票收益提升計劃借出去,因爲某些證券可能沒有利率有利的市場,或者IBKR無法接入有意願的借用方所在的市場,也有可能IBKR不想借出您的股票。

 

通過股票收益提升計劃借出股票是否都要以100爲單位?
不是。只要是整股都可以,但是借給第三方的時候我們只以100爲倍數借出。這樣,如果有第三方需要借用100股,就可能發生我們從一個客戶那裏借出75股、從另一個客戶那裏借出25股的情况。

 

如果可供借出的股票超過借用需求,如何在多個客戶之間分配借出份額?
如果我們股票收益提升計劃的參與者可用以借出的股票數量大於借用需求,則借出份額將按比例分配。例如,可供借出XYZ數量爲20,000股,而對於XYZ的需求只有10,000股的情况下,每個客戶可以借出其所持股數的一半。

 

股票是只借給其它IBKR客戶還是也會借給其它第三方?
股票可以借給IBKR客戶和第三方。

 

股票收益提升計劃的參與者可以自行决定哪些股票IBKR可以借出嗎?
不是。此計劃完全由IBKR管理,IBKR在確定了自己因保證金貸款扣押權可以借出的證券後,可自行决定哪些全額支付或超額保證金證券可以借出,並發起借貸。

 

通過股票收益提升計劃借出去的證券其賣出是否會受到限制?
借出去的股票可隨時賣出,沒有任何限制。賣出交易的結算並不需要股票及時歸還,賣出收益會按正常結算日記入客戶的賬戶。此外,借貸會於證券賣出的下一個工作日開盤終止。

 

客戶就通過股票收益提升計劃借出去的股票沽出持保看張期權還能享受持保看漲期權保證金待遇嗎?
可以。由於借出去的股票其盈虧風險仍然在借出方身上,借出股票不會對相關保證金要求造成任何影響。

 

借出去的股票由於看漲期權被行權或看跌期權行權被交付會怎麽樣?
借貸將於平倉或减倉操作(交易、被行權、行權)的T+1日終止。

 

借出去的股票被暫停交易會怎麽樣?
暫停交易對股票借出沒有直接影響,只要IBKR能繼續借出該等股票,則無論股票是否被暫停交易,借貸都可以繼續進行。

 

借貸股票的抵押可以劃至商品賬戶段沖抵保證金和/或應付行情變化嗎?
不是。股票借貸的抵押不會對保證金或融資造成任何影響。

 

計劃參與者發起保證金貸款或提高現有貸款金額會怎麽樣?
如果客戶有全額支付的證券通過股票收益提升計劃借出,之後又發起保證金貸款,則不屬於超額保證金證券的部分將被終止借貸。同樣,如果客戶有超額保證金證券通過此計劃借出,之後又要增加現有保證金貸款,則不屬於超額保證金證券的部分也將被終止借貸。

 

什麽情况下股票借貸會被終止?
發生以下情况(但不限于以下情况),股票借貸將被自動終止:

- 客戶選擇退出計劃
- 轉帳股票
- 以股票作抵押借款
- 賣出股票
- 看漲期權被行權/看跌期權行權
- 賬戶關閉

 

股票收益提升計劃的參與者是否會收到被借出股票的股息?
通過股票收益提升計劃借出的股票通常會在除息日前召回以獲取股息、避免股息替代支付。但是仍然有可能獲得股息替代支付。

 

股票收益提升計劃的參與者是否對被借出的股票保有投票權?

不是。如果登記日或投票、給予同意或採取其它行動的截止日期在貸款期內,則證券的借用者有權就證券相關事項進行投票或决斷。

 

股票收益提升計劃的參與者是否能就被借出的股票獲得權利、權證和分拆股份?

可以。被借出股票分配的任何權利、權證和分拆股份都將屬於證券的借出方。

 

股票借貸在活動報表中如何呈現?

借貸抵押、借出在外的股數、活動和收益在以下6個報表區域中反映:


1. 現金詳情 – 詳細列出了期初抵押(美國國債或現金)餘額、借貸活動導致的淨變化(如果發起新的借貸則爲正;如果股票歸還則爲負)和期末現金抵押餘額。

 

2. 淨股票頭寸總結 – 按股票詳細列出了在IBKR持有的總股數、借入的股數、借出的股數和淨股數(=在IBKR持有的總股數 + 借入的股數 - 借出的股數)。 

 

3. 借出的IBKR管理證券(股票收益提升計劃) – 對通過股票收益提升計劃借出的股票按股票列出了借出的股數以及利率(%)。 

3a. 在IBSS保管的IBKR管理證券的抵押(股票收益提升計劃) – IBLLC的客戶會看到其報表中多出來一欄,顯示作爲抵押的美國國債以及抵押的數量、價格和總價值。

 

4. IBKR管理證券借出活動 (股票收益提升計劃)– 詳細列出了各證券的借貸活動,包括歸還份額分配(即終止的借貸);新借出份額分配(即新發起的借貸);股數;淨利率(%);客戶抵押金額及其利率(%)。 

 

5. IBKR管理的證券借出活動利息詳情 (股票收益提升計劃)– 按每筆借出活動詳細列出了IBKR賺取的利率(%);IBKR賺取的收益(爲IBKR從該筆借出活動賺取的總收益,等于{抵押金額 * 利率}/360);客戶抵押的利率(爲IBKR從該筆借出活動賺取的收益的一半)以及支付給客戶的利息(爲客戶的現金抵押賺取的利息收入)

注:此部分只有在報表期內客戶賺取的應計利息超過1美元的情况下才會顯示。   

 

6. 應計利息 – 此處利息收入列爲應計利息,與任何其它應計利息一樣處理(累積計算,但只有超過$1美元才會顯示並按月過帳到現金)。年末申報時,該筆利息收入將上報表格1099(美國納稅人)。

 

如何使用語音回呼接收登錄驗證代碼

Background: 

如果啟用了短信驗證作為雙因素驗證方式,您可使用語音回呼來接收登錄驗證代碼。本文詳述了登錄平臺時使用語音回呼的具體步驟。

 

如何使用語音回呼
 
如果沒收到登錄驗證代碼,您可選擇語音。選擇後您便會通過自動回呼接收登錄驗證代碼。請根據您嘗試登錄的平臺按以下說明操作。
 

 

客戶端

1. 點擊“沒收到安全代碼?”

2. 從兩個選項中選擇"語音"然後等待回呼。

3. 選擇語音後,您會在一分鐘內接到回呼。請等待回呼,準備好記下回呼將提供給您的代碼。

 

TWS

1. 點擊"請求新的安全代碼"

2. 從兩個選項中選擇"語音"然後點擊確定,等待回呼。

 3. 選擇語音後,您會在一分鐘內接到回呼。請等待回呼,準備好記下回呼將提供給您的代碼。

注:TWS的語音回呼功能只適用於最新版和BETA版。

 

移動IBKR - iOS版

1. 點擊"請求新的代碼"

2. 從兩個選項中選擇"語音"然後等待回呼。

 3. 選擇語音後,您會在一分鐘內接到回呼。請等待回呼,準備好記下回呼將提供給您的代碼。

 

移動IBKR - 安卓版

1. 點擊"請求新的安全代碼"

2. 從兩個選項中選擇"語音"然後等待回呼。

 3. 選擇語音後,您會在一分鐘內接到回呼。請等待回呼,準備好記下回呼將提供給您的代碼。

 

參考:

 

FAQS: IBIE Account Transfer

Overview: 

This is an important document regarding the proposed transfer of your account from IBUK and IBLLC to IBIE that requires your attention. Please read the entirety of this document ahead of taking any action referred to in the Covering Letter sent to you via email.

Background: 

Please take time to read these FAQs, which summarise some of the key changes to the regulatory framework which will be brought about by the Proposed Transfer (as described below) and provide answers to some of the more general questions that you may have. The FAQs should be read in conjunction with the Covering Letter.  If you require any further information, please get in touch with us using the contact details provided in the Covering Letter.

Discussion:

The FAQs are split into three parts.

  • Part A sets out key information in relation to the Proposed Transfer (as described below).
  • Part B covers key legal and regulatory topics that arise as a result of the Proposed Transfer (as described below).
  • Part C aims to answer any other questions that you may have and provides some further and more practical information in relation to what will and will not be changing following the Proposed Transfer (as described below).

 

PART A – THE PROPOSED TRANSFER

1.    What is the situation currently?

As you will be aware, at present, your relationship with Interactive Brokers is led by our entity based in the United Kingdom, specifically Interactive Brokers (U.K.) Limited (“IBUK”) and the services provided to you are provided by IBUK and, depending on the products you do business in, our US affiliate Interactive Brokers LLC (“IBLLC”).  

2.    What is Interactive Brokers requesting?

We are inviting all clients domiciled in the European Economic Area (“EEA”) to transfer their accounts to one of our brokers based in Europe.

We propose to transfer the relationship that you currently have with IBUK and IBLLC to Interactive Brokers Ireland Limited (“IBIE”), an Interactive Brokers investment firm located in Ireland.  It is our intention that all of your accounts, investments and services currently provided to you by IBUK and IBLLC will instead be singularly provided by IBIE (for convenience we will refer to this as the “Proposed Transfer”).

3.    Who is IBIE? What sort of a firm is it?

IBIE is an investment firm regulated by the Central Bank of Ireland and authorised pursuant to the second Markets in Financial Instruments Directive (Directive 2014/65/EU).  IBIE is an affiliate of IBUK and IBLLC.

4.    What are IBIE’s legal details?

Interactive Brokers Ireland Limited is registered as a private company limited by shares (registration number 657406) and is listed in the Register of Companies maintained by the Irish Companies Registration Office. Its registered address is 10 Earlsfort Terrace, Dublin 2, D02 T380, Ireland.  IBIE can be contracted by telephone at 00800-42-276537 or electronically through the IBIE website at www.interactivebrokers.ie.

5.    Who regulates IBIE and what are their contact details?

As set out above the Central Bank of Ireland is the competent regulator for IBIE (in the same way that the Financial Conduct Authority is the competent regulator for IBUK). IBIE is included in the Central Bank of Ireland’s register of authorised firms under number 423427. The Central Bank of Ireland’s contact details are set out below:

Location
The Central Bank of Ireland
New Wapping Street
North Wall Quay
Dublin 1
D01 F7X3

Contact Numbers
Phone: +353 (0)1 224 6000
Fax: +353 (0)1 224 5550

Postal Address
Central Bank of Ireland
P.O. Box 559
Dublin 1

Public Helpline
E-mail: enquiries@centralbank.ie
Lo-Call: 1890 777 777
Phone: +353 (0)1 224 5800

6.    Where does IBIE fit with respect to the broader Interactive Brokers group?


IBIE is a wholly-owned subsidiary that sits within the broader Interactive Brokers Group.

7.    What does the Proposed Transfer mean for me? Will there be any material impacts?

We do not anticipate any material impacts for you as a result of the Proposed Transfer.  Nonetheless, it is very important that you read these FAQs carefully and in full and make sure that you understand what the changes are for you.

8.    What do I have to do if I want to continue doing business with Interactive Brokers?

If you would like to continue to do business with Interactive Brokers, we require your cooperation and action.

Specifically, we need you to consent and agree to the Customer Agreement and other Documents available under the Important Information section of the Proposed Transfer process and to the regulatory matters outlined in the Covering Letter, the Important Information and Consent sections of the Proposed Transfer process.  You can do this by following the instructions in the Covering Letter.

To be clear, you do not have to consent to the Proposed Transfer if you feel that you may be adversely affected by it.  You have the option of transferring your positions to another broker or closing your positions and transferring any cash balance to another account.

If you do not take action by December 7, 2022, your account will be restricted from opening new transactions or transferring in new assets.  You always have the ability to transfer your account to another broker. If you wish to decline, please follow the instructions in the Covering Letter.

In either case, we ask that you read the entirety of this FAQs and the Covering Letter before deciding to consent to or decline the Proposed Transfer.

9.    What happens next?

If you consent to the transfer, please complete all actions detailed in the Covering Letter and we will prepare your account to be transferred to IBIE. Once your account is transferred, IBIE will write to you with further information about your new relationship with them.

PART B – LEGAL AND REGULATORY CHANGES THAT YOU SHOULD BE AWARE OF

1.    What terms and conditions will govern my relationship with IBIE following the Proposed Transfer? Are these different to the ones that currently apply?

Trades that you conduct after the Proposed Transfer will be governed by the new Customer Agreement between you and IBIE.  A copy of the IBIE Customer Agreement is available in the Important Information section of the Proposed Transfer process.  

2.    What conduct of business rules (including best execution) will apply to my relationship with IBIE? Are there any material differences that will apply to my relationship with IBIE compared to those that apply to my existing relationship with IBUK?

There are some changes to be aware of, which we explain below.

If you do business with IBUK on a “carried” basis (in other words, you trade index options, futures and futures options and IBUK carries your account and custodies your assets) then the Financial Conduct Authority’s conduct of business rules currently apply to you.  These rules are based heavily on the recast Markets in Financial Instruments Directive, the Markets in Financial Regulation and various delegated directives and regulations (collectively, “MiFID”).  In relation to best execution, where it applies, IBUK must take all sufficient steps to achieve the best possible result for you when we execute your order.

If you currently do business with IBUK on an “introduced” basis (in other words, you trade products outside of those mentioned in the previous paragraph and you have a relationship with both IBUK and its US affiliate, IBLLC) a mix of conduct of business rules will currently apply to you. For instance, with respect to the introduction of your business to IBLLC, the Financial Conduct Authority’s conduct of business rules will apply (see above in relation to these).  Once introduced to IBLLC, the relevant U.S. Securities and Exchange Commission and U.S. Commodity Futures Trading Commission rules and regulations (among others) will apply to IBLLC’s role (including its obligations in relation to best execution and custody).

Please note that it is of course possible that your business is split across these two scenarios (in other words some of your business is conducted on a “carried” basis while some of it is conducted on an “introduced” basis).

Going forward, the distinction between “carried” and “introduced” business will no longer apply and in each case set out above, Irish conduct of business rules will exclusively apply to your relationship with IBIE.  Similar to the UK Financial Conduct Authority’s rules, the Irish conduct of business rules are based on MiFID and IBIE’s obligations in relation to best execution will largely mirror those that currently apply to IBUK.

In our view, while the rules that apply to our relationship will change, we do not consider such changes to be material or to result in a lesser degree of protection being afforded to you.

3.    How will my investments that I custody with IBIE be held from a legal/regulatory perspective? Are there any material differences that will apply to my relationship with IBIE compared to those that apply to my existing relationship with IBUK?

The rules that currently apply depends on the sort of business that you presently have with IBUK (please see the response to Question B2 above).  Where you conduct “carried” business with IBUK, the Financial Conduct Authority’s client asset (or “CASS”) rules will apply.  These rules are based heavily on MiFID.  Where you conduct “introduced” business with IBUK and IBLLC, the US custody rules will apply to your custody assets.

Going forward, as set out above, the distinction between “carried” and “introduced” business will no longer apply and in each case set out above, Irish custody rules will exclusively apply to your relationship with IBIE.  Like the UK Financial Conduct Authority’s rules, the Irish conduct of business rules are based on MiFID.  Please consult the Client Assets Key Information Document provided in the Important Information section in relation to the Irish custody regime.

4.    How am I protected against loss? Are there any material differences that will apply to my relationship with IBIE compared to those that apply to my existing relationship with IBUK?

Currently, your eligible assets are protected from loss either under the US Securities Investor Protection Corporation at an amount of up to USD 500,000 (subject to a cash sublimit of USD 250,000) or the UK Financial Services Compensation Scheme at an amount up to GBP 50,000 (which regime applies depends on the relevant segment of your IBUK account, as explained in the response to Question B2 above).  After the Proposed Transfer, the Irish Investor Compensation Scheme, which is administered by The Investor Compensation Company DAC, may protect your assets from loss should IBIE default and be unable to meet its obligations to you.

Ireland’s compensation scheme is similar to the compensation scheme you have access to in the UK, albeit with a lower limit.  The purpose of the Irish Investor Compensation Scheme is to pay compensation to you (subject to certain limits) if you have invested money or investment instruments in either of the following cases:

  • A firm goes out of business and cannot return your investments or money; and
  • A Central Bank of Ireland determination or a court ruling has been made under the Investor Compensation Act 1998.


The Investor Compensation Company DAC (ICCL) administers the scheme. IBIE will be a member of the scheme.

The scheme covers investment products including:

  • Public and private company shares
  • Units in collective investment schemes
  • Life insurance policies (including unit-linked funds)
  • Non-life insurance policies
  • Tracker bonds
  • Futures and options


Usually, you can only make a claim after a firm goes out of business and its assets have been liquidated and distributed to those who are owed money. Please check the details of the schemes for any limits that apply – not all losses will be covered as there are maximum levels of compensation.  The ICCL will pay you compensation for 90% of the amount you have lost, up to a maximum of €20,000.

5.    How do I make a complaint to IBIE? Are there any material differences that will apply to my relationship with IBIE compared to those that apply to my existing relationship with IBUK? What if my complaint relates to something that happened while I was a customer of IBUK?

The new Customer Agreement sets out how to lodge a complaint with IBIE.  The complaints handling procedures are materially similar to those that apply to your existing relationship with IBUK.  If the substance of your complaint relates to something that happened prior to the Proposed Transfer, then you should address your complaint to IBUK. Its current contact information will stay the same and can be found at interactivebrokers.co.uk should you need to contact IBUK.

6.    After the Proposed Transfer, will I still have access to the Financial Ombudsman Service?


In case of complaint, investors should follow the complaints procedure as referred to in the Customer Agreement.  Once your account is transferred to IBIE, the UK Financial Ombudsman Service will cease to have jurisdiction over any complaints that you may have in respect of IBUK.  However, please be aware that Ireland has a dispute resolution scheme in the form of the Financial Services and Pensions Ombudsman (“FSPO”).  The FSPO is a free and independent statutory dispute resolution scheme for financial services.  You may be eligible to make a complaint to the FSPO if you are an “eligible complainant”.  Details of who are “eligible complainants” can be found on www.fspo.ie.  The FSPO can be contacted at:

Postal Address
Financial Services and Pensions Ombudsman
Lincoln House,
Lincoln Place
Dublin 2
D02 VH29

Telephone
+353 (0)1 567 7000

Email
Info@fspo.ie

7.    How will my personal data be processed and protected? Are there any material differences that will apply to my relationship with IBIE compared to those that apply to my existing relationship with IBUK in this context?

Your data will be processed and protected in accordance with the Interactive Brokers Group Privacy Policy which can be found at: https://www.interactivebrokers.com/en/index.php?f=305. There will be no material change.

PART C – OTHER PRACTICAL QUESTIONS AND NEXT STEPS

1.    Who should I contact before the Proposed Transfer takes place and after the Proposed Transfer if I have any questions in the ordinary course?

Generally speaking, you should contact IBUK with any questions that you may have prior to the Proposed Transfer, and you should contact IBIE with any questions that you may have following the Proposed Transfer taking place.  Regardless of who you contact at Interactive Brokers, we will ensure your query is promptly dealt with and we will help you to connect with the right person or department.

2.    Will the range of products offered be the same?

Our current expectation is that the same range of products will be offered by IBIE as are offered by IBUK.  

There might be a restriction on Foreign Exchange transactions that would create a negative balance or would increase a preexisting negative balance in either component currency.  However, the same currency pairs can be traded as Forex CFD.  Contracts For Difference are complex instruments, and we invite you to carefully review the CFD risk warnings before trading these instruments following the transfer of your account.

Please note that IBIE offers financing for securities and commodities trades but cannot support withdrawals of borrowed funds.  You will be free to withdraw any free cash not needed to support your open positions.  If you would like to withdraw additional funds, you can sell positions and withdraw the proceeds.

In limited instances where clients hold restricted products, clients may transfer and maintain or close such positions but won’t be allowed to increase the position.

3.    I currently trade OTC derivatives with IBUK – what will happen to my open positions?

Your open positions will be transferred to IBIE and you will face IBIE rather than IBUK.  You will no longer have any legal relationship with IBUK in relation to those positions.  We will separately provide you with an updated Key Investor Information Document (please follow the link to the PRIIPs KID landing page in the Covering Letter).

4.    What happens to any security I have granted to IBUK/IBLLC as part of a margin loan?

If you have granted security or collateral to IBUK/IBLLC this will transfer to IBIE upon the Proposed Transfer taking place.

We do not anticipate you needing to take any steps to reflect the change in beneficiary, although we may need to take some administrative steps of our own to update security registers with the change in details.  This should, however, not affect our priority or otherwise affect the date from which the security is valid.

5.    Will I have access to the same trading platform or be subject to any software changes following the transfer of my account?

The transfer of your account will have no impact upon the software you use to trade or administer your account.  The technology will remain the same as it is today.

6.    Will all account balances be transferred at the same time?

All balances, with the exception of accruals (e.g., interest, dividends) will be transferred at the same time.  Once accruals have been posted to cash, they will automatically be swept to the transferred account.  

7.    What will happen to my current account following the transfer of my account?

Once all accruals have been swept, your current account will be closed and inaccessible for trading purposes.  You will still be able to access this closed account via the Client Portal for purposes of viewing and printing archived activity and tax statements.

8.    Will IBKR’s commissions and fees change when my account is transferred?

No.  IBKR commissions and fees do not vary by the broker your account is maintained with.

9.    Will my trading permissions change when my account is transferred?

No.  Your trading permissions will not change when your account is transferred.

10.     Will open orders (e.g., Good-til-Canceled) be carried over when my account is transferred?

Open orders will not be carried over to the new account, and we recommend that clients review their orders immediately following the transfer of their account to ensure that the open orders are consistent with their trading intentions.

11.     Will I be subject to the U.S. Pattern Day Trading Rule if my account is transferred?

Accounts maintained with IBUK are subject to the U.S. Pattern Day Trading (PDT) rule as the accounts are introduced to and carried by IBLLC, a U.S. broker.  The PDT rules restricts accounts with equity below USD 25,000 to no more than 3 Day Trades within any 5-business day period.

As accounts transferred to IBIE will not be introduced to IBLLC, they will not be subject to the PDT rule.

12.     Will I receive a single, combined annual activity statement at year end?

No.  You will receive an annual statement of your existing account which will cover the period starting 1 January 2022 through the date your account was transferred and a second annual statement for your new account which will cover the period starting from the transfer date through the end of the year.

13.     Will the current cost basis of positions be carried over when my account is transferred?


Yes, the transfer of your account will have no impact upon the cost basis of your positions.

14.     Will the transferred account retain the same configuration as the current account?


The configuration of the account following transfer will match that of the current account to the extent permissible by regulation.  This includes attributes such as margin capability, market data, additional users, and alerts.  

15.     Will my login credentials change?

No.  Your username, password, and any 2-factor authentication process in place for your existing account will remain active following transfer.  You will, however, be assigned a new account ID for your transferred account.

 

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IB LLC Document Considerations for Individual Applicants

IB LLC is required to verify the identity and address of each applicant and, where we are unable to do so via electronic means, will instruct the applicant to submit copies of official documents as evidence (e.g., passport, driver’s license, national ID, bank statement utility statement). In most instances the applicant will need to submit two separate documents, one as proof of address and the other as proof of identity, even when a single document contains both. Individuals residing in certain countries, however, are eligible to submit a single qualifying document as proof of both their identity and address. A list of countries whose residents are eligible to submit a single qualifying document as proof of both their identity and address is listed below1.

 

Country Name
United States
American Samoa
Anguilla
Antarctica
Aruba
Bahrain
Barbados
Bermuda
Bhutan
Bonaire, Sint Eustatius and Saba
British Indian Ocean Territory
Brunei Darussalam
Chile
China
Cook Islands
Curacao
East Timor
Faeroe Islands
Falkland Islands (Malvinas)
Fiji
French Polynesia
Greenland
Guam
Israel
Kiribati
Malawi
Marshall Islands
Martinique
Mauritius
Mayotte
Micronesia, Federated States of
New Caledonia
Norfolk Island
Northern Mariana Islands
Oman
Pitcairn
Puerto Rico
Qatar
Republic of Korea
Rwanda
Saint Barthelemy
Saint Helena
Saint Lucia
Saint Martin
Saint Vincent and the Grenadines
Samoa
Senegal
Singapore
Sint Maarten
Solomon Islands
South Africa
Svalbard and Jan Mayen Islands
Swaziland
Taiwain, ROC
Tokelau
Tonga
Turks and Caicos Islands
Tuvalu
United States Virgin Islands
Australia
French Guiana
Guadeloupe
New Zealand
Reunion
Saint Pierre and Miquelon

1 Note that this list is subject to change and may not yet reflect the most recent updates.

How to use Voice callback for receiving login authentication codes

Background: 

 If you have SMS enabled as two-factor authentication method, you may use Voice callback to receive your login authentication codes. This article will provide you steps on how to select voice callback when logging in to our platforms.

 

How to use Voice callback
 
You may select Voice if you do not receive your login authentication code. You will then receive your login authentication code via an automated callback. Follow the instructions below, depending on which platform you are trying to login to.
 

 

Client Portal

1. Click on "Didn't receive a security code?"

2. From the two options, select "Voice" and wait for the callback.

3. After selecting Voice, you should receive the callback within a minute. Please wait for the callback and be ready to write down the code that will be provided over the callback.

 

TWS

1. Click on "Request new Security Code"

2. From the two options, select "Voice" and click on OK. Then wait for the callback.

 3. After selecting Voice, you should receive the callback within a minute. Please wait for the callback and be ready to write down the code that will be provided over the callback.

Note: Voice callback for the TWS is only available in the LATEST and BETA version.

 

IBKR Mobile - iOS

1. Click on "Request New Code"

2. From the two options, select "Voice" and wait for the callback.

 3. After selecting Voice, you should receive the callback within a minute. Please wait for the callback and be ready to write down the code that will be provided over the callback.

 

IBKR Mobile - Android

1. Click on "Request New Security Code"

2. From the two options, select "Voice" and wait for the callback.

 3. After selecting Voice, you should receive the callback within a minute. Please wait for the callback and be ready to write down the code that will be provided over the callback.

 

References:

 

Converting From an Individual to Limited Liability Company Account

Overview: 

The process of converting from an individual account to a Limited Liability Company (LLC) account is outlined below:

1. As the LLC account structure differs from that of the individual in terms of account holder information required, legal agreements and, in certain cases, taxpayer status, direct conversion is not supported and a new LLC account application must be completed online.

The online LLC application may be initiated by visiting www.ibkr.com and clicking the "Open Account" button. Be sure to request trading permissions and, if necessary, margin status, sufficient to maintain the positions currently carried in your individual account. Note that if your account is managed by a financial advisor or you are a client of an introducing broker, please contact your advisor or broker to initiate the new application (you may need to make arrangements with your advisor or broker for fees that have accrued but not yet paid when the individual account closes).

2. The LLC account application requires Compliance review and approval and documentation evidencing the creation of the LLC as well as the identity and address of each member may be required. If this is the case, notice as to the required documents and how to submit will be provided at the conclusion of the online application.

3. Once you have received an email confirming approval of the LLC account application, send a request from your Message Center authorizing IB to manually transfer positions from your Individual to LLC account. Prior to submitting the request, you should make sure to close all open orders in the individual account to ensure that no executions take place following the transfer.

Due to the manual steps and scheduling required, you should allow a minimum of one week after LLC account approval and submitting your request for the transfer to take effect.

IMPORTANT NOTES
1. Note that exchange regulations preclude ownership transfer of derivative contracts such as futures and options. If you are holding such positions you would either need to close them prior to the transfer taking place or request that they remain in your individual account.

2. Prior to processing the transfer, you should make sure to close all open orders in the individual account to ensure that no executions take place following the transfer.

3. The SMA (Special Memorandum Account) balance in your individual account will not transfer to the LLC account. In certain instances, this may impact your ability to open new positions in the LLC account on the first day after the transfer is completed.

4. Elective options such as market data subscriptions and participation in IB's Yield Enhancement Program will not be carried over to the LLC account and must be re-initiated to continue. Note that LLC’s are classified as Professionals for market data subscription purposes which generally implies higher subscription rates than that for Non-Professionals.

5. The cost basis of transferred positions as reported in the activity statements will remain unchanged for tax purposes. The cost basis as reported in your trading platform (which is not used for tax reporting purposes) will not transfer over to the LLC account but may be manually adjusted.

6. Once the transfer has been completed and assuming all positions have been transferred your individual account will be designated for automatic closure. Note that certain balances such as dividend accruals can’t be transferred until paid, after which they will then be transferred and your individual account closed.

7. You'll receive any applicable tax forms for the reportable activity transacted in each of your individual and LLC accounts at year end. Access to Account Management for your individual account will remain after it has been closed for the purpose of reviewing and printing activity statements and tax forms.

8. IBKR does not provide tax advice or investment guidance and recommends that account holder consult with qualified professionals to determine any legal, tax or estate planning consequences associated with individual to LLC transfer requests.
 

I am not receiving text messages (SMS) from IBKR on my mobile phone

Background: 

Once your mobile phone number has been verified in the Client Portal, you should immediately be able to receive text messages (SMS) from IBKR directly to your mobile phone. This article will provide you with basic troubleshooting steps in case you are unable to receive such messages.

 

1. Activate the IBKR Mobile Authentication (IB Key) as 2-Factor security device

In order to be independent of wireless/phone carrier-related issues and have a steady delivery of all IBKR messages we recommend to activate the IBKR Mobile Authentication (IB Key) on your smartphone.

The smartphone authentication with IB Key provided by our IBKR Mobile app serves as a 2-Factor security device, thereby eliminating the need to receive authentication codes via SMS when logging in to your IBKR account. 

Our IBKR Mobile app is currently supported on smartphones running either Android or iOS operating system. The installation, activation, and operating instructions can be found here:

Android: KB2277
iOS: KB2278

 

2. Restart your phone:

Power your device down completely and turn it back on. Usually this should be sufficient for text messages to start coming through. 

Please note that in some cases, such as roaming outside of your carrier's coverage (when abroad) you might not receive all messages.

 

3. Use Voice callback

If you do not receive your login authentication code after restarting your phone, you may select 'Voice' instead. You will then receive your login authentication code via an automated callback. Further instructions on how to use Voice callback can be found in IBKB 3396.

 

4. Check whether your phone carrier is blocking the SMS from IBKR

Some phone carriers automatically block IBKR text messages, as they are wrongly recognized as spam or undesirable content. According to your region, those are the services you can contact to check if a SMS filter is in place for your phone number:

In the US:

In India:

In China:

  • Call your phone carrier directly to check whether they are blocking IBKR messages

 

References:

 

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