Disclosure Regarding Interactive Brokers Price Cap Notices
Regulators expect brokerage firms to maintain controls designed to prevent the firm from submitting orders to market centers that create a risk of disruptive trading (e.g., the risk of sudden, transient price moves).
To comply with these expectations, Interactive Brokers implements various price filters on customer orders. Those price filters may, in certain circumstances, price cap customer orders in order to avoid market disruption, and those Price Caps will generally be in a % range from a reference price range calculated by IB. (The range of the Price Cap varies depending on the type of instrument and the current price.)
Although the price caps are intended to balance the objectives of trade certainty and minimized price risk, a trade may be delayed or may not take place as a result of price capping. More information is available in Interactive Broker’s Order Routing and Payment for Order Flow Disclosure.
If a customer’s order(s) are price capped by IB’s systems, that customer will either receive (i) real-time notification of those price cap(s) in Trader Workstation or via the API or FIX tag 58 (for FIX users); and/or (ii) a daily FYI message containing a digest of the first 10 order(s) that were price capped the prior day, the initial price cap(s) for those order(s) (if applicable), and the Price Cap Range(s) for further Price Cap(s) of those order(s).
Customers may opt out from receiving future FYI Messages by clicking the relevant opt-out link within an FYI Message. By opting out from receiving these future FYI Messages, a customer:
- Agrees to waive any further notifications from Interactive Brokers about the application of the firm’s Price Caps to that customer’s order(s); and
- Acknowledges that he or she understands that his or her orders may be price-capped in the future, but that the customer does not wish to be notified again about the application of any Price Caps to any of his or her orders.
Alternative Streaming Quotes for US Equities
Overview:
The SEC Vendor Display Rule requires that brokers give clients access to the NBBO at the point of order entry. In order to provide users with free live streaming market data, we cannot display this free stream when entering an order without the client subscribing to the paid NBBO.
Background:
Under the Rule 603(c) of Regulation NMS (Vendor Display Rule), when a broker is providing quotation information to clients that can be used to assess the current market or the quality of trade execution, reliance on non-consolidated market information as the source of that quotation would not be consistent with the Vendor Display Rule.
Therefore and according to FINRA's enforcement of the SEC rule, any client of a broker that is purchasing real-time quotes must buy the NBBO real-time services when making trading decisions.
All clients have access to streaming US equity quotes from the four CBOE exchanges and IEX at no charge. Since this data does not include all markets, we cannot show this quote when entering parameters for a US stock quote. Order routing will not change based on what is shown on the screen. If one is subscribed to NBBO quotes or not, by default the trade will still take place with the assistance of the SMART order router designed to provide the best price for the order.
Please see the sample screenshots below from TWS Classic and TWS Mosaic for what occurs when placing an order without the NBBO streaming subscription for US equities.
TWS Classic:
1. Screenshot of quotes showing without order entry line item
2. Screenshot of quote going blank when putting in the order entry line item
TWS Mosaic:
1. Screenshot of quotes showing without order entry line item
2. Screenshot of quote going blank when putting in the order entry line item
IB TWS和IB Key整合為移動IBKR
概況
如何遷移賬戶使用者取決於您當前使用何種應用程序：
1. 您的智能手機僅用於交易（安裝了IB TWS）- 點擊此處
2. 您的智能手機僅用於驗證（安裝了IB Key） - 點擊此處
3. 您的智能手機既用於交易，也用於驗證（安裝了IB TWS和IB Key） - 點擊此處
4. 您的智能手機用於進行借記卡交易（安裝了IB Key） - 點擊此處
您是IB TWS用戶
您使用手機上的IB TWS交易，但您未使用IB Key。
1. 在首次打開應用程序時，您將看到以下新的主頁面。
圖1是iOS設備上的移動IBKR主頁面。圖2是安卓設備的版本。
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圖 1 圖 2
2. 點擊“交易”按鈕。
3. 應用程序的其它方面與您之前使用的一樣。
通過“交易”頁面訪問其它功能
如您希望使用移動IBKR的其它功能，比如驗證模塊或借記卡功能：
對於iOS設備（圖3）
1. 打開菜單上的“更多”（頁面右下角）。
2. 滾動到頁面底部。
對於安卓設備（圖4）
1. 打開“應用”菜單
2. 滾動到底部的App設置
.png)
.png)
圖3 圖 4
您是IB Key使用者
激活
1. 打開移動IBKR并點擊“驗證”。
2. 應用程序會檢測設備上是否安裝了IB Key并提示您下一步如何操作 - 要么自動遷移（圖5），要么先更新、然后再自動遷移。
您也可選擇之后再手動遷移。
.png)
.png)
.png)
圖5 圖6 圖7
遷移完成后，如您嘗試運行獨立的IB Key應用 - 即您之前驗證過的IB Key - 您將看到以下界面（圖8）。
.png)
圖8
日常操作
A. 如您有網絡連接，則日常登錄沒有任何變化 - 系統會使用無縫驗證：
1. 在（TWS、賬戶管理、網頁交易者或移動IBKR）的相應區域內輸入您的登錄信息。點擊“登錄”。
2. 系統會向您的手機發送一條通知 - 點擊該通知。
3. 取決於您的設備，（在iOS設備上）將面部置於攝像頭前或在指紋傳感器上按壓指紋，或（在安卓設備上）輸入您的PIN碼。系統會自動登錄。
B. 如您沒有互聯網連接，您可通過驗證-響應的模式使用移動IBKR：
1. 在（TWS、賬戶管理、網頁交易者或移動IBKR）的相應區域內輸入您的登錄信息。點擊“登錄”。
2. 點擊“我沒有收到通知”。
3. 打開移動IBKR并點擊“驗證”。
4. 在您手機的“驗證碼”區域輸入登錄界面上顯示的值。點擊“生成”按鈕。
5. 在登錄界面的“響應字符串”區域輸入您智能手機應用顯示的值。點擊“登錄”。
您既是IB TWS的使用者，也是IB Key的使用者
1. 請先激活移動IBKR程序的“驗證”模塊（點擊此處）。
2. 點擊您新的移動IBKR應用主頁面上的“交易”按鈕登錄交易界面（點擊此處）。
您使用IB借記卡
1. 請先激活移動IBKR程序的“驗證”模塊（點擊此處）。
2. 在移動IBKR應用的主頁面上點擊“借記卡”按鈕。其它功能的使用和過去一樣。
How to overcome the "Downloading settings from server failed" error
Background:
Store settings on server allows clients the ability to store their Trader Workstation (TWS) settings/configuration on the cloud and retrieve them at anytime from another computer. This feature allows you to use the layout of a specific user on two or more machines.
In some specific circumstances, the operation which stores/downloads the settings to/from the cloud may fail and the following error message may appear shortly after the TWS has loaded on the screen:
How to overcome this error message?
The underlying causes of this message are usually the following:
- ACCESS TO THE LOCAL MACHINE IS BLOCKED: A security setup, such as a firewall or antivirus, prevents the access of this computer to the cloud storage. This prevents TWS from accessing the remote server, thus disallowing the settings file upload or download. Recommended workaround: set up an exception on the firewall or antivirus in order to exclude the TWS executable file (c:\Jts\tws.exe) or the entire TWS folder (C:\Jts) from the real time security scan. The procedure to set an exclusion may vary, according to the software you are using, therefore we recommend consulting the user guide or the on-line documentation of your specific security program.
- ACCESS TO THE REMOTE SERVER IS BLOCKED: A firewall or proxy service blocks the communication with the cloud storage through the network on which this computer is. In this scenario, you (or your IT / Networking departments, in case you do not have the rights for such an operation) can modify the firewall or proxy settings to allow the computer to communicate with the cloud server s3.amazonaws.com on the TCP port 443. For additional details about the hosts/ports which needs to be allowed for the proper TWS operation, please see as well the section "DESKTOP TWS" of KB2816. Please refer to the documentation of your specific software in order to create specific rules for your firewall or proxy system.
See KB2323 for instructions on how to restore TWS settings from external storage
See KB2320 for instructions on transferring settings from one user to another
IB TWS and IB Key Merger into IBKR Mobile
OVERVIEW
The migration for your user depends upon your current use of the apps as follows:
1. Your Smartphone is solely used for trading (IB TWS installed) - Click Here
2. Your Smartphone is solely used for authentication (IB Key installed) - Click Here
3. Your Smartphone is used for both trading and authentication (IB TWS and IB Key installed) - Click Here
4. Your Smartphone is used for Debit Card transactions (IB Key installed) - Click Here
You are a user of IB TWS
You have been trading on your smartphone with IB TWS and you have not used IB Key.
1. Upon first launch of the application you will see the following new Home Screen.
Figure 1 is the Home Screen of IBKR Mobile for iOS devices. Figure 2 is the Android device version.
Figure 1 Figure 2
2. Tap on the Trade button.
3. The rest of the application experience is identical to what you have already used in the past.
Access to the other functions from the Trading Screen
If you wish to access the other functions of the IBKR Mobile, such as the Authentication module or the
Debit Card functions:
For iOS (Figure 3)
1. Open the menu ‘More’ (lower right-hand corner of your screen).
2. Scroll to the very bottom of this page
For Android (Figure 4)
1. Open the Application menu
2. Scroll to the bottom section - App Settings
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Figure 3
Figure 4
You are an IB Key user
Activation
1. Launch the IBKR Mobile and tap on Authentication.
2. The app will detect the installation of the IB Key and will suggest a course of action - either an
automated migration (Figure 5) on an update and then automated migration.
You can as well choose to manually migrate at a later point.
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.png)
.png)
Figure 5 Figure 6 Figure 7
After the migration is completed, should you run the IB Key standalone application - the one you have
authenticated with in the past - you will see the following screen (Figure 8).
.png)
Figure 8
Daily Operation
A. Nothing changes in the daily login experience if you have an Internet connection - the Seamless
Authentication process will be used:
1. Enter your credentials in the corresponding fields (in the TWS, Account Management, WebTrader or
IBKR Mobile). Click on Login.
2. The system will send you a notification on your smartphone’s screen - tap on it.
3. Depending on your device, present your face to the camera or fingerprint on the sensor (iOS) or
enter your PIN code (Android). The system will the automatically proceed with the login.
B. If you have no Internet connection, you will use the IBKR Mobile in Challenge-Response mode:
1. Enter your credentials in the corresponding fields (in the TWS, Account Management, WebTrader or
IBKR Mobile). Click on ‘Login'.
2. Click on the link saying “I did not receive a notification”.
3. Launch the IBKR Mobile and tap on ‘Authentication’.
4. In the field Challenge of your smartphone application enter the values displayed on the Login
Screen. Tap the ‘Generate’ button.
5. Enter the values displayed by your smartphone app into the field Response string on the Login
Screen. Click ‘Login’.
You are a user of both IB TWS and IB Key
1. Please complete first the procedure for the activation of the Authentication module of the IBKR
Mobile app (Click Here).
2. Login to the trading screen by taping on the Trade button of the Home Screen in your new IBKR
Mobile app (Click Here).
You use an IB Debit Card
1. Please complete first the procedure for the activation of the Authentication module of the IBKR
Mobile app (Click Here).
2. On the Home Screen of the IBKR Mobile app tap on the Debit Card button. The rest of the experience
is identical to what you have already used in the past.
How to adjust font size in TWS
Background:
By default, Trader Workstation (TWS) is designed to display in a font size and style which can be read comfortably for the average user across various screen sizes and resolutions. With the advent of new technologies, there has been an exponential push to make monitors with higher display sizes and your layout may need to be further adjusted manually. This document serves to explain how to manually adjust the font size for TWS.
Procedure
To adjust font size throughout TWS:
- From the Anchor window, click the Font Size Adjustment icon.
- Check the button Adjust window & column widths to ensure all windows will resize automatically to keep the same font:window ratio. (If unchecked, only font size will change but window size will remain the same).
- Click the button Smaller or Larger until the font size is correct.
Notice that the font size will change immediately as you click the button. - Click the Font Size Adjustment icon when done.
Note: It is possible that currently not all windows will be adjusted in the same way.
IBKR主機與端口文檔
Background:
如果使用SSL，TWS會通過4000和4001端口連接IBKR的服務器。如果您使用的是代理服務器，則其需同時開放入站端口和出站端口， 使其成為透明代理，這樣TWS才能正常運行。
下方表格列出了在您使用我方服務的過程中TWS可能會用到的所有網關及對應的目的地主機，請允許訪問該等主機。
要測試您的連接是否需要特殊設置或者是否已配置妥當，最簡便的方法便是使用IBKR的專用測試頁面，其可針對您的網絡與我方主交易與數據服務器的連接提供動態測試。如果返回的響應結果為“成功”，則您無需再進行進一步操作。如果響應結果為“失敗”，我們建議您在網絡配置中為新主機添加例外或檢查您的更改。
注：如果您的網絡使用的是瀏覽器代理，測試頁面可能會產生錯誤正值。這種情況下，或者如果您不確定自己的網絡設置情況 ，您可求助於您的網絡管理員，網絡管理員可對下表所列主機進行ping和telnet測試以確認符合連接要求。
說明：
|
客戶端及網站 |
||||
|
地區/產品 |
服務器（主機） |
端口1 |
||
|
IBKR網站 – 美國 |
443 |
|||
|
IBKR網站 – 加拿大 |
443 |
|||
|
IBKR網站– 英國 |
443 |
|||
|
IBKR網站 – 印度2 |
443 |
|||
|
IBKR網站 – 日本2 |
443 |
|||
|
IBKR網站– 香港2 |
www.interactivebrokers.com.hk | 443 | ||
|
IBKR網站 – 中國2 |
www.ibkr.com.cn | 443 | ||
|
IBKR網站 - 澳大利亞 |
www.interactivebrokers.com.au | 443 | ||
|
賬戶管理 – 東部 |
443 |
|||
|
賬戶管理 – 中部 |
443 |
|||
|
災難恢復網站 |
www.ibgdr.com | 80 | ||
1: 標准通信： TCP端口80| SSL通信： TCP端口443。
2: 本IB服務器主機不支持ping請求。
重要提示：如您通過企業網絡訪問客戶端，且企業網絡是通過負載平衡設備提供互聯網連接的，則您在登錄時或登錄后可能會收到會話已過期/無效及/或網頁內容丟失等錯誤信息。負載平衡器會將您的連出請求循環連至兩個或以上網絡界面以平衡網絡負載。由於該機制，您的HTTP請求會通過不同的IP地址達到我們的系統，從而使您的客戶端會話無效。
在這種情況下，請聯系您的網絡管理員或IT部門配置您的設備以繞過負載平衡器。這樣您的會話將繼續有效。
|
桌面端TWS |
|||
|
地區/工具 |
主要/備用 |
服務器（主機） |
端口 |
|
|
主要 |
|
|
|
備用 |
|||
|
|
主要 |
|
|
|
備用 |
|||
|
|
主要 |
|
|
|
備用 |
|||
|
TWS亞洲 |
主要 |
4000 / 4001 |
|
|
備用 |
|||
|
TWS亞洲 - 中國3 |
主要 |
4000 / 4001 |
|
|
備用 |
mcgw1_hb1.ibllc.com.cn | ||
| TWS自動更新 | 主要 | 443 | |
|
風險漫游 |
主要 |
443 |
|
|
TWS云設置 |
主要 |
443 |
|
|
IB CAM |
主要 |
4000 / 4001 |
|
|
診斷報告 |
主要 |
443 |
|
3：網關面向賬戶被分配至香港的服務器、但實際從中國大陸訪問的客戶。
IBKR Host and Ports Documentation
Background:
TWS connects to IBKR servers via port 4000 and 4001, if using SSL, and will not operate on any other port. If you are using a proxy server, it needs to be a transparent with both inbound and outbound ports open so that the TWS can function properly.
Below are listed all the gateways, along with the corresponding destination host that might be used by the TWS when you use our services, please allow access to those hosts.
The easiest way to test whether your connection needs any special setup or has been configured properly is to use IBKR's Dedicated Test page, which will provide a dynamic test of your network’s connection against our main trading and market data servers. If a “Success” response is returned, there is nothing more for you to do. If the response is “Failure”, we recommend adding an exception for the new hosts to your network’s configuration or review your changes.
Note: If your network uses a browser proxy, the test page can produce false positives. In this case, or if you are not sure what your network setup is, turn to your network administrators, who can perform ping and telnet tests to the hosts listed below to confirm compliance with the connectivity requirements.
Specs:
|
CLIENT PORTAL AND WEBSITE |
||||
|
REGION/PRODUCT |
SERVER (HOST) |
PORTS1 |
||
|
IBKR WEBSITE – AMERICA |
443 |
|||
|
IBKR WEBSITE – Canada |
443 |
|||
|
IBKR WEBSITE – UK |
443 |
|||
|
IBKR WEBSITE – INDIA2 |
443 |
|||
|
IBKR WEBSITE – JAPAN2 |
443 |
|||
|
IBKR WEBSITE – HONG KONG2 |
www.interactivebrokers.com.hk | 443 | ||
|
IBKR WEBSITE – CHINA2 |
www.ibkr.com.cn | 443 | ||
|
IBKR WEBSITE - AUSTRALIA |
www.interactivebrokers.com.au | 443 | ||
|
CLIENT PORTAL – EAST |
443 |
|||
|
CLIENT PORTAL – CENTRAL |
443 |
|||
|
DISASTER RECOVERY SITE |
www.ibgdr.com | 80 | ||
1: Standard Communication: TCP Port 80 | SSL Communication: TCP Port 443.
2: This IB Server host does not support ping request.
Important Note: If you are accessing Client Portal from a corporate network where the Internet access is provided through a load balancing equipment, you may receive error messages about expired/invalid session and/or missing web content upon or after the login phase. The load balancer cycles your outbound connections over two or more network interfaces to equalize the network workload. Because of this mechanism, your HTTP requests reach our systems from different IP addresses, invalidating your Client Portal session. In this scenario, as a solution, please ask your network administrator or IT group to configure your machine/device for bypassing the load balancer. This will allow your session to remain valid and alive.
|
DESKTOP TWS |
|||
|
REGION/TOOL |
PRIMARY/BACKUP |
SERVER (HOST) |
PORTS |
|
|
PRIMARY |
|
|
|
BACKUP |
|||
|
|
PRIMARY |
|
|
|
BACKUP |
|||
|
|
PRIMARY |
|
|
|
BACKUP |
|||
|
TWS ASIA |
PRIMARY |
4000 / 4001 |
|
|
BACKUP |
|||
|
TWS ASIA - CHINA3 |
PRIMARY |
4000 / 4001 |
|
|
BACKUP |
mcgw1_hb1.ibllc.com.cn | ||
| TWS AUTO-UPDATE | PRIMARY | 443 | |
|
RISK NAVIGATOR |
PRIMARY |
443 |
|
|
TWS CLOUD SETTINGS |
PRIMARY |
443 |
|
|
IB CAM |
PRIMARY |
4000 / 4001 |
|
|
DIAGNOSTICS REPORTS |
PRIMARY |
443 |
|
3: Gateway dedicated to clients with accounts assigned to the Hong Kong server, but are physically connecting from Mainland China.
How to check and solve connectivity issues affecting the Trader Workstation (TWS)
Background:
The Trader Workstation (TWS) software needs to connect to our gateways and market data servers in order to work properly. Connectivity issues affecting your local network or your Internet Service Provider network may negatively affect the TWS functionality. In this article we will indicate how to test your connectivity using an automated connectivity test web page.
How to test the connectivity using the automated "IB Connectivity Test" web page?
1) Click on this link: http://www.interactivebrokers.com/cgi-bin/conn_test.pl
2) Please wait until all the tests have been completed and results have been displayed. If you see "Success" as outcome for all tests, your connectivity to IB Servers is reliable at the present moment. No additional connectivity troubleshooting or configuration should be needed.
3) If you see "Fail" as outcome for one or more test/s, please click on the link "Fail" itself in order to display the "IB Network Troubleshooting Guide". That section will help you conduct some manual tests to identify the cause of the failure.
Note for Corporative environments and Proxy server users: the automated "Connectivity Test" page may return misleading results in case your machine is accessing the Internet through a Proxy server. This usually happens if you are connected to a company network. If this is your case, we kindly ask you to contact your Network Administrator or your IT Team and ask them to perform a manual connectivity tests towards the destination servers indicated in the table on the top of the IB automated "Connectivity Test" web page itself. The manual connectivity test should be conducted using destination TCP ports 4000 and 4001. Should they prefer to have the server list in another format or should they need to set up the firewall / IP Management rules, you can forward them this page.
Locating Portfolio Page
The portfolio page allows you to view and montor your current portfolio at the individual position level, including psoition quantity, market value, current bid-ask and profit/loss. Instructions for locating the page vary by trading platform and are outlined below:
TWS Classic - First check to see if you have detached the page from the main window (an option provided by right clicking on the tab). If this is the case, the page will be open but hidden behind the main window. Minimize the main window by clicking on the minimize icon located in the upper-right hand corner of the screen. If you are able to then view the portfolio page and wish to reattach it, simply right click on the tab to open the menu and select the "Attach Page" option.
If the page is not detached, select the "Account Window" option from the top menu bar and then "Portfolio Window" menu option.
Mosiac - from the Montor window, click on the small + sign located to the right of any existing monitor tabs. Then select "Portfolio" and this page will reappear.
